Hot tub wasn't working properly (no bubbles/blower), could not follow through and fix it, pool light broke, mesh screens around pool broke, bugs/geckos all over, house wasn't very clean, gate to get into "secure gated community" was always open we never had to scan our QR code to get in as we were advised.
I would never stay here again
Anne W.
2024 年 11 月に 5 泊滞在
2/10 (非常に不満)
Janet G.
2024 年 2 月 26 日
Wonder Vacation, never again
Our stay wasn’t as wonderful as hoped.
The hot tub jets didn’t work after several visits for handyman. Was told on Saturday by “professional” the jets don’t work.
The hot tub was empty a couple mornings
There were ants everywhere. My grand daughter had some in her bed. My grandson got home and had some in his backpack
We were refused access to waterpark one day because our house was not on list. We were given a different house code to get in. (Sketchy)
The fry pans were terrible, no pot holders, no baking pans
There was an air hockey table but it didn’t work.
The water In toilet ran all the time.
The heat blew cold air.
Last year I rented from another company at Storey Lake and the BBQ grill was for the duration of our stay not just a week. There were pool towels and kitchen was fully equipped.
Very disappointing compared to other years at Storey Lake. We will never book with Wonder Vacations again !
Janet G.
2024 年 2 月に 10 泊滞在
10/10 (非常に良い)
Patricia W.
2023 年 3 月 23 日
良かった点 : 清潔度
Great home - nice view!
Very well appointed home. Very satisfied. Nice loft area. Well maintained.
Only down sides is a lack of kitchen items - bowls-cups-glasses,etc... could use a skillet for breakfast.
Nice extra yard out back. Quiet neighborhood. Mattresses were great - slept very well!
Patricia W.
2023 年 3 月に 6 泊滞在
8/10 (良い)
Dean K.
2023 年 3 月 17 日
良かった点 : 清潔度
Review
Slow to respond to repair TV
Dean K.
2023 年 3 月に 4 泊滞在
10/10 (非常に良い)
Robin R.、Canton
2022 年 10 月 22 日
良かった点 : 清潔度
Great vacation!
We had a wonderful time. The house was beautiful and the lot overlooking the lake was amazing! Overall our stay was great and we would stay again. There were only a couple of things that could have made it better. The pots and pans are not in good shape and there are very few to use. The pool / hot tub runs on the same heater so they will always be at the same temperature and guests don't have permission to regulate the temperature even when you pay the $40 per day to heat it. Still, it was a great stay.
Robin R.
2022 年 10 月に 5 泊滞在
4/10 (不満)
Earl D.
2022 年 4 月 26 日
気になった点 : 清潔度
Expensive for the quality
Beautiful home with convenient location to the clubhouse. However, the house was not clean. Carpets were dirty, we tried to vacuum, but there was no bag in the vacuum. Bugs were everywhere, including in the stove. Broken couch. do drying rack or sink stopper. We had to basically clean the whole house before we could enjoy it. It's absolutely unacceptable that we were charge for COVID cleaning, when in fact, I don't believe they did anything but normal run through. There was so much dirt under the couches and coffee table, it was disgusting. We definitely left the home cleaner than when we got there.
Earl D.
2022 年 3 月に 7 泊滞在
8/10 (良い)
John Z.
2022 年 3 月 12 日
Great Location & Large Open Concept Vacation Home
This property is very conveniently located for area attractions as well as grocery & supply shopping. The home is large and open and great for a family or two. The management company was responsive to every request. The pool was not circulating & cloudy when we arrived and they had it fixed the next morning. They were unable to fix the dryer during our stay and offered to allow us to dry in another property. The property is worn and some of the furniture is damaged. The house is clean, but not immaculate. The beds are comfortable, but on the soft side. The house is very modestly stocked & does not include pool towels or extra trash bags. Overall we were satisfied with the property.
John Z.
2022 年 3 月に 5 泊滞在
8/10 (良い)
Michael M.
2021 年 3 月 26 日
良かった点 : 清潔度
Overall pleased with property but could use a few things updated/fixed.
Overall we were pleased with the property. There were a few areas of concern. Sliding glass door was bent, broken couch, and no controls for the spa.
We wouldn’t let those things keep us from coming back as overall it was a great value and location.
We will most likely return.
Michael M.
6/10 (普通)
Rheal C.
2020 年 3 月 6 日
良かった点 : 清潔度
Expensive and beautiful BUT poor quality
We have been to Florida for the past 8 years and rented different house/condo. And never had as much issue as this one and this one was the most expensive one we rented.
No light in the pool and in our screened in porch had to purchase a lightbulb myself.
The pool light would’ve never worked no matter what it was only hanging there with one screw.
My wife plugged her hair straightener in our bathroom plug ,sparks came flying out and it burnt out her hair straightener.
After that there was only one electrical outlet working in the entire house. Management sent 2 electricians on 2 separate days. Even the electrician said there was poor wiring in the house.
One of our girls was sitting down in the hot tub when all of a sudden she comes out screaming and crying she had stepped on a staple of some sort.
On one of our last night there we all went swimming with the kids then the next morning we wake up and our pool is all green full of algae. All 7 of us went swimming in a pool full of algae at night because there was no light in the pool. And finally on our last night the fire alarm goes off at 5 in the morning beeping and yelling low battery..... this house was very spacious and clean but other than that there’s not one good thing about it. We sent all of our problems as soon as they were popping up to the portal that wonder vacations as and they responded that the CEO or Owner would be in contact with us and we’ve never heard or seen no one !!!!
Rheal C.
2020 年 2 月に 10 泊滞在
10/10 (非常に良い)
Amy W.
2020 年 1 月 6 日
良かった点 : 清潔度
Family stay
We had a very good time! The location was great for what we went for!! The home was clean and comfortable!!
Amy W.
2019 年 12 月に 4 泊滞在
2/10 (非常に不満)
latonye b.
2018 年 9 月 6 日
Horrible
Horrible disgusting nasty pool no commu
nication to fix issues