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"Everything we needed"

"Chambre petite mais confortable. Nous avons apprécié le onsen. Le personnel est extra!"

"My husband and I stayed 1 night at this hotel. The check-in was simple and the staff was friendly and helpful. We speak very little Japanese and there was no problem. We were offered the opportunity to change our room, but declined and stayed in the standard double room. This room is very small but was okay for us for one night. It would be challenging for those with more/larger luggage than the two small carry-on sized pieces we had. Those with full sized luggage should get a larger room (over 18 meters squared). The room was a bit dated but clean. It was reasonable given the price. The hotel offered a good amount of amenities for those needing toothbrushes, razors, tea etc. We just needed coffee which they had. We didn't have breakfast. We didn't need parking. It is close by the train station for easy access to transportation and there was a convenience store within 100ft/50meters. The hotel allowed us to leave our bags with them while we explored after check out. Overall a great, basic accommodation at a reasonable price. "

"The hotel is well maintained and pretty new, 5-min walking from the trian station. The room is very clean but a little small. The hotel offers free ice cream or ramen every night. It is in the area with lot of restaurants and the famous castle is about 20 mins by walking. "

"Staff and front desk where ok! The room was clean but had a light stingy smell. The breakfast was a bit 'poor' when it came to verity, but did the job "

"Breakfast is good and lots of selection"

"The hotel was pretty good, but not the best I've stayed at in Japan. The breakfast was pretty good, but not as amazing as everyone made it sound in the reviews. There was free sake tasting everyday at 5pm. It was 10 minute walk from the train station (not as close as Expedia made it sound, but not a bad walk either). I would stay here again, but just will go in with different expectations than what I had based on the reviews. Overall the staff was very nice and accommodating."

"Typical average hotel, breakfast was not great and breakfast area was overcrowded "

"It is close to the Nagano station and 7-Eleven. It also has a nice shared hot bath pool and coin laundry to wash and drying shoes clothes."