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Location was great and hotel excellent

Excellent service, great location, and a beautiful garden. The onsen was awesome

Beautiful hotel in a beautiful area. Attached to JR Hakodate station. Surrounded by great places to eat. Lucky Pierrot is about a 15 minute walk from the hotel along the ocean. Will definitely stay here again.

booked a smoking, twin bed room since it was the only one available, we were hoping to change once we got there. arrived a couple of hours early hoping to check in early but our room was not ready and we were not able to get a non-smoking room. the front desk person assured us that it will not smell like smoke and it did not. we were surprise to see how big the room was, had a lanai where we could see the red brick warehouse, the ports and Hakodate mountain. very close to the morning market...

Very clean and comfortable stay. Of course the breakfast buffet is everything it is advertised to be and more.

Though the room wasn’t overly large, the beds were very comfortable. We had some freezer packs from a cooler that the front desk staff kindly re-froze for us in their freezer, since the room only has a refrigerator. The buffet breakfast was very nice as well. Happy with the stay. Conveniently located not too far from the popular Hakodate attractions.

Hotel is amazing as always. This is the place I always stay when I visit Hakkodate. Breakfast and dinner was fresh and well stocked. The Onsen was clean and a perfect setting for an evening relaxation. Room was spotless location wonderful for local site seeing. Couldn't ask for more.

Wonderful onsen hotel with your very own hot springs tub in your room if you book the high end rooms

Hotel is about 15 mins drive to the Hakodate station and Red brick warehouse. It is quite convenience to those who drive.

Very smooth check-in. The place was really beautiful. The location was good, too. Quick walk to the red brick area. 20 minute walk to the ropeway. We were there in June, and didn't need to use the fire place, but the smell of woodsmoke was there. During winter, you expect the smell of wood burning, for sure, but I was not expecting that in June. However it didn't bother us since it was kind of like staying at a camping site. Just wondered if this might not be great for some people sensitive to...

Excellent place to go to the Christmas markets.

The hotel was a bit outdated, but well maintained and clean. Amenities were thoughtful and easy to find. We were invited to help ourselves to combs, hair ties, cotton pads, and extra yukatas to borrow. LThere was a sauna, jet bath, and an outside bath overlooking the ocean(roten buro). Staff were courteous and helpful. I was glad choosing the option including the breakfast, which was amazing, and had a variety of traditional Japanese, American, and dessert foods.

Believe me, the staffs are very friendly and breakfast was excellent.

There was no breakfast

great location. tour bus was great. onsen excellent.