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"Staff was extremely kind and polite. Interacting with them each day was a pleasure."

"Girls trip! Truly enjoyed my trip"

"Spotless and comfortable room, very helpful staff, gorgeous view of Mount Fuji on a clear day"

"Clean. Great gym. "

"Great hotel room and staffs. "

"The projector was broken and the hotel knew about it."

"Good budget hotel. Rooms are clean, staff very helpful. Location is good too. "

"I am glad I choose this hotel, it made us feel so pampered ! the room are great,we loved the Japanese traditional style room,that is one reason I picked this hotel. the area is a bit remote but with shuttler service that hotel provide, it work out very well. the Onsen was two thumb up,my and my two daughter enjoy the serenity every night,felt relaxed and rejuvenated.wish we can stay there forever. all the staff are very friendly and helpful I also really apricated their pronto attitude and the efficient manner,you asked an extra towel,in a second their are right at your door. I added the breakfast in our stay and it was a really nice experience too! we will stay there again when we go back to Hakone"

"The staff were incredible, they made our stay incredibly comfortable "