オークブルック ホテル

「客室はとても清潔でオkです」

「きれい　特別よくも無いが十分な質」

「Every staff member was extremely helpful and friendly; beginning with Melissa at the front desk, to the man at the buffet willing to fix us a plate for dinner (we didn’t arrive until 7:00 and not aware of the cocktail hour). The staff in the lobby, made sure to greet us and ask if there was anything they could do. Pleasantly clean room with extremely comfortable beds and a nice shower. This was our first time at a Drury Inn and it wont be our last. I highly recommend.」

「Hotel was very close to exit, easy accessing and next to gas station, which is good for rental car return. Took some time to check-in due to incorrect input of my name, first name and family name, in reverse order by hotel stuff.」

「The hotel and room was not very clean. During interactions with staff, they were not very friendly and seemed annoyed when we asked for items that should've already been in the room. The pool was very small and not very clean. Would not recommend staying here.」

「給水機の設置はされていますが、ウォーターボトルサービスがなかった事が予想外でした。 」

「Impressive room with comfortable bed and full refrigerator. Quiet hotel and lovely breakfast. Very pleased!」

「Had a two night confirmed reservation (prepaid) employees got in late and headed straight to work. Called to see if reservation for second night was still good.. had to call back 3 times to get an answer.. Reservation was cancelled for second night and still billed.. Front desk staff said they had no more rooms available.. went here and booked a room .. customer service completely lacking and the charge for the additional night after cancelling should never had happened.」

「ロケーション；シンシナティ空港からも近く、近隣に飲食店なども多く便利。 設備；新しくは無いように感じたが、ロビーなどは改装されているようだ。 廊下の匂いが少し気になった。（ペットのような）」

「特に大きな不満はありませんでしたが、一点エアコンが臭かった。部屋の中が寒かったので、ヒーターを入れたら洗濯物生乾きの匂いが充満。」