Entire apartment

The Arc Residence

4.0 star property
Upscale apartment near Singing Fountain

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June 2024

Photo gallery for The Arc Residence

Children's activities
In-room safe, iron/ironing board, free WiFi, bed sheets
TV
Full-size fridge, microwave, oven, stovetop
Bathroom sink
Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • KitchenKitchenKitchen
  • Parking includedParking includedParking included
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Astana, Mangelik El, 37
  • Popular LocationBayterek Tower5 min drive
  • Popular LocationAstana Arena5 min drive
  • Popular LocationThe US Embassy and the Consulate in Kazakhstan6 min drive
  • AirportAstana (NQZ-Nursultan Nazarbayev Intl.)13 min drive
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Room options

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About the neighborhood

Astana

Located in Astana, The Arc Residence is in the city center. Singing Fountain and Islamic Centre are notable landmarks, and travelers looking to shop may want to visit Keruen and Khan Shatyr. Looking to enjoy an event or a game while in town? See what's going on at Astana Arena.

What's nearby

  • EXPO 2017 - 4 min drive
  • Bayterek Tower - 5 min drive
  • Astana Arena - 5 min drive
  • The US Embassy and the Consulate in Kazakhstan - 6 min drive
  • Palace of Peace and Reconciliation - 7 min drive

Getting around

  • Astana Railway Station - 29 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 13 min drive

Restaurants

  • SHASHLYK PUB - 17 min walk
  • Caffe Latte - 2 min drive
  • Додо Пицца - 8 min walk
  • Turandot - 18 min walk
  • Пинта Bar & Grill Akmeshit - 2 min drive

About this property

The Arc Residence

Upscale apartment near Bayterek Tower
The Arc Residence is located close to Astana Arena and Singing Fountain, and provides a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • ATM/banking services, a 24-hour front desk, and an elevator
  • Smoke-free premises and concierge services
Room features
All 134 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • TVs with cable channels
  • Wardrobes/closets, balconies, and kitchens

Languages

English, Russian, Turkish

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

ARC RESIDENCE Apartment Astana
ARC RESIDENCE Astana
ARC RESIDENCE Apartment Nur-Sultan
ARC RESIDENCE Apartment
ARC RESIDENCE Nur-Sultan
ARC RESIDENCE
Apartment THE ARC RESIDENCE Nur-Sultan
Apartment THE ARC RESIDENCE
THE ARC RESIDENCE Nur-Sultan
Arc Residence Nur Sultan
ARC RESIDENCE Apartment Nur-Sultan
ARC RESIDENCE Apartment
ARC RESIDENCE Nur-Sultan
ARC RESIDENCE
Apartment THE ARC RESIDENCE Nur-Sultan
Nur-Sultan THE ARC RESIDENCE Apartment
Apartment THE ARC RESIDENCE
THE ARC RESIDENCE Nur-Sultan
Arc Residence Nur Sultan
ARC RESIDENCE Apartment Nur-Sultan
ARC RESIDENCE Apartment
ARC RESIDENCE Nur-Sultan
ARC RESIDENCE
Apartment THE ARC RESIDENCE Nur-Sultan
Nur-Sultan THE ARC RESIDENCE Apartment
Apartment THE ARC RESIDENCE
THE ARC RESIDENCE Nur-Sultan
Arc Residence Nur Sultan
The Arc Residence Astana
The Arc Residence Apartment
The Arc Residence Apartment Astana

Frequently asked questions

Is The Arc Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Arc Residence?

Self parking is free at this property.

What time is check-in at The Arc Residence?

Check-in start time: 6:00 AM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Arc Residence?

Check-out is at noon.

Where is The Arc Residence located?

Located in Yesil District, this apartment building is within 3 mi (5 km) of Singing Fountain, Astana Arena, and Keruen. Bayterek Tower and Islamic Centre are also within 3 mi (5 km).

The Arc Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great apartment withe all the home comforts. Very warm rooms even with only one radiator on in winter. Let me check in much earlier than 2pm which was a lifesaver as it was -15c.
Stayed 4 nights in Nov 2019

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Erkan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Kzmom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family really enjoyed our stay at The Arc Residence. When we checked in, our room hadn't been cleaned. There was a bit of miscommunication between the cleaning staff. I let the front desk know and a cleaning crew immediately came to the apartment and cleaned it very well. There was not a remote for the AC unit in the apartment. The front desk person brought one to the apartment and showed me how to use it. The apartment was very comfortable and quiet. We would definitely stay at The Arc again.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no phone connection to reception area. Location is good.. Even I arrive early in the morning they gave me a room without asking more money or wait till 14.00... stg
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

8/10 Good

QQ, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Apartment near Expo
Nice and new apartment near Expo 2017 site area. Staff from APT are all friendly and can speak English and Chinese.
Stayed 25 nights in Nov 2017

10/10 Excellent

Miruyert

Traveled with family
Liked: Cleanliness, room comfort
Чистота и комфорт
Идеальные аппартаменты для проживания с семьей, есть все необходимое для жизни, посуда, сушилка, гладильные принадлежности, полотенца. Чистота на уровне. Прекрасный район, выход В парк. Рекомендую к проживанию в Астане.
Stayed 1 night in Aug 2020

2/10 Terrible

Alexey

Business traveler
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mir hat das freundliche Personal und Sauberkeit gefallen. Es war alles drin im Zimmer/ Appartment was man braucht.
Stayed 4 nights in Jan 2020