タインダ ホテル

「従業員はフレンドリーです。1本隔てた通りにスーパーマーケットがあり、買い物には便利です。レストランではウガンダの料理だけではなく、エチオピア料理のインジェラを食べることもできます。カンパラには湿地が多く、蚊が多いので、客室には蚊帳がありますが、念のためにこのクラスのホテルでは、蚊取り線香とライターを持って行きましょう。」

「We had 3 rooms booked and paid for in full. But when we arrived the hotel was booked out. Very disappointing. The reception staff were very nonchalant and didn’t really care that we had paid in full yet no rooms were available. The Manager, however, was good. He apologised over phone to us (he wasn’t actually there). And he got our money refunded in full. But it took several messages between us, the Manager and Hotels.com to get them to refund us in full. And the refund took 3 weeks to...

「I booked and paid through the app. But they refused me check inn.」

「I need my refund before I sue you. The hotel refused to give me a room. They doesn't have any contract with you. If I don't get my refund I will take this matter to coat of low.」

「Good place」

「During stay for 6days, little bit noisy in the week end from out side of cottage and around our rooms too. However, the seivice of this cottage was satisfied us. And the location is very nice.」

「This property is excellently run, beautiful inside and out, and the service is first-rate. I was honestly very surprised at how comfortable and well-run everything was - truly comparable to a high-end US or European hotel. I did have an issue with my hot-water heater which was not working, and the staff immediately offered solutions such as moving rooms or showering in a different room. I did not need to do that, but I appreciated their efforts. That was the only problem that I had during my...

「Good」

「For a relatively old hotel, I was impressed with how it has been maintained.」