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"great to have a comfortable, outdoor smoking area "

"Lovely property and staff. There is no air conditioning which is slightly uncomfortable at night if you like it nice and cool. However, the property is nice enough that I’d stay there again despite no air conditioning."

"The staff are very professional and helpful! Very accommodating. "

"Great location! Great price!"

"Drove around for a bit because the valet area was always full. "

"Beautiful hotel!"

"This property was close to Pier 39 and was great for location. The bar and restaurant area were ok…but had an almost cafeteria feel, but as I said - close to many dining and bar options at the Pier. Overall I would rate this over 4 stars but not quite a 5 star hotel, which makes it affordable and convenient. I would stay there again…"

"This hotel was perfect for my trip. It was clean, comfortable & easy to get around. While the location is not central to a lot of the touristy sights, there are many options to get around. It is far from Muni Train lines but plenty of buses, cabs (Waymo) or bikes in the area. The rooms are a little dated but it’s perfect for sleep. There is a mini fridge in the room & the hotel has a restaurant with a small bar. I did not use the pool but it does have one. I recommend the coffee shop around the corner; Juniper for breakfast. Lots of places around this hotel for food & drink. I never felt unsafe around this hotel including at night. Reasonable rates make this a great place to stay if visiting San Francisco. "

"The front desk asked for a credit card for the room, the room was paid for in advance, she didn’t explain that she needed the CC for incidentals. Just caused some confusion until the manager came over. "