ノース オーバートン ホテル

「When we arrived to our room, it had been “cleaned” but it was not clean. Although we stated there were 3 guests, we only had 2 towels in our room, which was not ideal especially when checking in at 11:00 pm. Through the course of the stay, rooms were replenished with towels, but not cleaned. Not what I was expecting for the price paid.」

「Cleaning」

「Room was not clean bathroom Was not clean dirt and hair all over the bathroom. Sheets were stained Tv didn’t work the first night we arrived」

「Booked a king room. My husband and I were put into a double room because “a few of the king rooms weren’t cleaned and housekeeping was gone.” We were there multiple nights. This was never corrected and we were not offered to move rooms during our multiple nights stay. No discount or anything else offered because “a double room is the same price as a king.”」

「easy to access TT.」

「Our sink drained extremely slowly. The carpets in the hall were very loose. The bed wasn’t very comfortable. My husband woke up with an aching back. Overall, the place needing an update. On the plus side, however, the desk clerks were outstanding, especially Lekeya. She went the extra mile helping us solve an issue.」

「The room had a very strong smell of women’s perfume and the blinds were broken on a 1st-floor room. When I told the front desk, they said they would look into moving us to another room. Later he said there were not any other rooms available. The next morning the staff contradicted that statement.」