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「great customer service」

「Literally the noisiest hotel I’ve ever been to in my entire life. Men were milling around the parking lot at 10:30 at night and someone randomly and aggressively banged on our door at 11 PM, but then walked away. The parking lot and breezeways smelled of ethnic cooking and cigarettes. Fortunately, the room did not stink, in fact it was very clean. But the rooms are so incredibly noisy due to the orientation of the hotel to the highway. We had hoped that turning the air conditioner on constant...

「The home looks almost brand new and my most important feature CLEAN!! We had a small hiccup with getting the door open to relax but the host promptly took care of it. We were attending a wedding with several events. This was a wonderful place for us to stay. Would definitely stay again if we come back to Lubbock」

「Would not recommend 」

「Only reason I didn't give a 5 was that you have to ask to have trash and towels handled each day. Otherwise, great place to stay.」

「I found a cockroach on the ground in the bedroom so I started looking around the property and found lots more, especially under the bed. I have a baby that is crawling and learning to walk, so I was extremely concerned about this. Management told me that they spray weekly because they have an abandoned building behind their property… which was another concern. I was also informed that they do not have a way to clean under the beds. When I put my son back in his car seat, he has a little...

「Nice stay. Nothing fancy but very clean and safe.」

「Clean, comfortable bed, quiet room, shower worked well but lukewarm at 8 pm? Breakfast has good variety. Recommend adding bottled water to guest rooms. Coffee and water in lobby all day, overall good stay.」

「The room and amenity areas were very clean and well kept, overall a solid hotel in Lubbock」

「It was a good stay. The location is great. 」

「This stay was horrible. The entire building was rough looking. The AC wasn’t working properly. The tv remote was missing and was replaced with a remote that didn’t even work. Our room was never cleaned. The front desk never answered the phone when I’d call. The man who checked us in was rude and inconsiderate. My 4 year old son was playing with my friend and the attendant said “what’s wrong with him” as if my child, being a child, was defected. 」

「Was a nice quiet location. Centrally located and wasn’t too far from anything in town. Good communication throughout our stay. 」

「Very welcoming and helpful staff」

「Die Dusche hat nicht funktioniert. Der Pool war geschlossenen. Die Eismaschine out of order. Das Hotel war sauber, wir haben uns sicher gefühlt. Wir würden aber nicht mehr hier übernachten, sondern lieber woanders ein paar Dollar mehr bezahlen.」

「Located in an industrial part of the city of Lubbock, the property seemed very safe, particularly given that there was no foot traffic nearby and nothing commercial within a mile. The rooms are spartan, but the bed was incredibly comfortable. This is a great cost-saving overnight stay motel.」

「It was a great place to stop. Lots of parking, restaurants close by and the staff was great.」