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Reviews of Wingate By Wyndham Niagara Falls

3 out of 5
Wingate By Wyndham Niagara Falls
333 Rainbow Blvd, Niagara Falls, NY

Reviews

7.4

Good

Rating 10 - Excellent. 911 out of 2617 reviews" "
Rating 8 - Good. 673 out of 2617 reviews" "
Rating 6 - Okay. 478 out of 2617 reviews" "
Rating 4 - Poor. 295 out of 2617 reviews" "
Rating 2 - Terrible. 260 out of 2617 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Igor

Traveled with family
Disliked: Property conditions & facilities
The room is very dirty.Front desc staff is polite.
Stayed 2 nights in May 2024

4/10 Poor

Santosh

Traveled with group, Traveled with family
Disliked: Staff & service, amenities
Stayed 1 night in May 2024

4/10 Poor

SHU WOON

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Door is broken , not cleanliness .shower sampoo is empty
Stayed 1 night in May 2024
Response from Lenny GM on May 27, 2024
Thank you Shu for your response. We apologize for the inconveniences you had. Providing our guests with the best service possible and cleanliness is something we strive for. Please, safe travels.

8/10 Good

Bhanucharantej, MORRISVILLE

Traveled with family and small children
Ants in the room. Noisy, Rooms are not sound proof.
Stayed 2 nights in May 2024
Response from Lenny GM on May 27, 2024
Thank you for the response. We apologize for the inconveniences you had. Providing excellent customer and cleanliness service is something we strive for. Please safe travels.

10/10 Excellent

Keler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lenny GM on May 27, 2024
Thank you Keler for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Jovanka

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lenny GM on May 27, 2024
Thank you Jovanka for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

6/10 Okay

Sathish

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024
Response from Lenny GM on May 27, 2024
Thank you Sathish for your response. We hope you enjoyed your stay with us. Providing excellent service and cleanliness is something we strive for. Please, safe travels.

4/10 Poor

John

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel was nice enough but the walls were paper thin. I literally heard every word of the family next to me.
Stayed 1 night in May 2024
Response from Lenny GM on May 25, 2024
Thank you John for your response. We apologize for the inconveniences you had during your stay. We always strive to provide the best possible experience for every guest. Please, safe travels.

4/10 Poor

Ted

Lighting in room was Awful. Towel racks right Above toilet, little to no room to hang. Exposed wires- hanging from tv (both). Remote supplied would not turn tv on, had to call mgr to come up and turn on. Lights at the bed hardly bright enough for reading. On the plus side very comfortable bed, in room coffee great. All in all would probably not stay again. Clean, and all staff were very good at jobs. 2 nites Ted h
Stayed 2 nights in May 2024
Response from Lenny GM on May 25, 2024
Thank you Ted for your response. We are so sorry to hear that you had a bad stay. Providing excellent service is something we strive for. Please, safe travels.

8/10 Good

James, Presque isle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Lenny GM on May 25, 2024
Thank you James for your response. We are so glad to see you enjoyed your stay with us. Hearing from our guests is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

8/10 Good

Nicole, Henley

Traveled with family
Liked: Cleanliness, amenities
Great location
Stayed 2 nights in May 2024
Response from Lenny GM on May 25, 2024
Thank you for your feedback Nicole. We are so glad you enjoyed your stay with us. We love to hear from our guests. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

6/10 Okay

Deirdre

Liked: Staff & service
Stayed 1 night in May 2024
Response from Lenny GM on May 27, 2024
Thank you Deidre for your response. We hope you enjoyed your stay with us. Providing you with excellent service and cleanliness is something we strive for. Please, safe travels to you.

8/10 Good

Jayakumar

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in May 2024
Response from Lenny GM on May 25, 2024
Thank you Jayakumar for your feedback. We are glad you enjoyed your stay. Hearing from our satisfied customers is very important to us. Please safe travels and if ever in the area again, come see us at Wingate by Wyndham Niagara Falls.

4/10 Poor

JAWAID, friendswood

Traveled with family
Disliked: Staff & service, property conditions & facilities
A/C WAS NOT WORKING IN THE ROOM..JUST BLOWING AIR NOT COLD. . WE WERE LUCKY WE CHECKED IN @ LATE NIGHT 12.20 AM. OTHERWISE DAY TIME TEMP WAS 82 DEGREE. COMPLAINES @ FRONT DESK & ADVISED THE MANAGER. BREAKFAST ITEMS ARE @ MINIMAL STANDARD.PROPERTY IS NEAT & CLEAN
Stayed 1 night in May 2024
Response from Lenny GM on May 24, 2024
Thank you Jawaid for your response. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. Please, safe travels to you.

6/10 Okay

Rishi

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Lenny GM on May 24, 2024
Thank you Rishi for your response. We hope you enjoyed your stay with us. Providing you with excellent service and cleanliness is something we strive give. Please safe travels.

10/10 Excellent

Rahul Dilip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to fall.
Stayed 1 night in May 2024
Response from Lenny GM on May 22, 2024
Thank you Rahul for your response. We are happy to see you enjoyed your stay with us. I will share your feedback with the proper teams as we love hearing from our guests. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Please, safe travels.

10/10 Excellent

Dharmil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lenny GM on May 24, 2024
Thank you Dhamil for your response. We love to hear from our satisfied customers. Please safe travels to you and next time in the area, come see us at Wingate by Wyndham Niagara Falls.

6/10 Okay

Ravi, KINGSTON

Liked: Cleanliness, property conditions & facilities
It was ok no staff to carry bags
Stayed 2 nights in May 2024
Response from Lenny GM on May 22, 2024
Thank you Ravi for your response. We apologize any inconveniences you had during your stay. We strive to provide excellent service and cleanliness to all our guests. Please, safe travels.

2/10 Terrible

William

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Lenny GM on May 21, 2024
Thank you William for your response. We apologize for the inconveniences you had during your stay. Providing excellent service and cleanliness is something we strive for. Please, safe travels to you.

10/10 Excellent

colene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early (2hrs) and they checked us in early with no fee! :) This really made our stay since it was short! Parking is easy and convenient. Theres quick food attached and near by. Son had pool all to himself. Great location!
Stayed 1 night in May 2024
Response from Lenny GM on May 21, 2024
Thank you Colene for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Mary Lou

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best experience I’ve had in a long time!
Stayed 1 night in May 2024
Response from Lenny GM on May 21, 2024
Thank you Mary Lou for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Syed Salman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night and hotel experience was excellent. Great breakfast, easy parking , close to Niagara
Stayed 1 night in May 2024
Response from Lenny GM on May 21, 2024
Thank you Syed for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Viral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Wingate By Wyndham Niagara Falls and I must say, it was an exceptional experience. From the moment I arrived, the staff's warm welcome set the tone for a fantastic stay. The accommodations were top-notch, boasting comfortable beds and pristine cleanliness throughout. The hotel's convenient location made exploring the area a breeze, with attractions and dining options just a stone's throw away. I particularly enjoyed the facilities, such as the well-equipped fitness center. Overall, my stay exceeded all expectations, and I can't wait to return. Wingate By Wyndham Niagara Falls truly knows how to provide a memorable and enjoyable stay for their guests.
Stayed 1 night in May 2024
Response from Lenny GM on May 20, 2024
Thank you Viral for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers means so much, thank you for your feedback as I will share with the staff. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

8/10 Good

Zvi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been nice to have some gluten free options for breakfast - breads/pastry
Stayed 1 night in May 2024
Response from Lenny GM on May 20, 2024
Thank you Zvi for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers means so much, thank you for your feedback as I will share with the staff. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

4/10 Poor

Beverly

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was not happy with our stay at your place. there were 2 drawers in the dresser that would not stay shut. safety hazard. the fridge was crooked and moved all the time. I went to take a shower and there was no body wash in the container. Breakfast was so bad. The coffee was not hot and you had no fruit and there was no bagels. Very cheap. We also had kids that jumped up and down till 11:30 at night and started at 6 am again. I know this is not your problem but it was awful. We head the elevator all night.
Stayed 1 night in May 2024
Response from Lenny GM on May 19, 2024
Thank you for response Beverly. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. Please, safe travels to you.

8/10 Good

naga

Good
Stayed 1 night in May 2024
Response from Lenny GM on May 19, 2024
Thank you Naga for the response. We are so happy you enjoyed your stay with us. We love to hear from our satisfied customers. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in May 2024
Response from Lenny GM on May 19, 2024
Thank you Maria for the response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Vashna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in May 2024
Response from Lenny GM on May 21, 2024
Thank you Vashna for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

6/10 Okay

JONG WOOK, Reading

Liked: Staff & service
Disliked: Cleanliness
The staff were so kind and friendly. Easy check in. But the hotel was unfortunately old and not cared well.
Stayed 1 night in May 2024
Response from Lenny GM on May 20, 2024
Thank you Jong for your response. We are so happy you enjoyed your stay with us. Hearing from our guests as it helps the property. Please, safe travels

2/10 Terrible

Brandi

Stayed 1 night in Apr 2024
Response from Lenny GM on May 17, 2024
Thank you for leaving your response Brandi. We apologize for the inconveniences you had during your stay. Providing excellent service and cleanliness is something we strive for. Please, safe travels.

8/10 Good

Tomy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lenny GM on May 17, 2024
Thank you Tomy for your response. We are happy to see you enjoyed your stay with us. Please let us know if you have any questions or concerns and thank you for staying at the Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 Good

Emilio

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Lenny GM on May 17, 2024
Thank you Emilio for your response. We are happy to see you enjoyed your stay with us. Please let us know if you have any questions or concerns and thank you for staying at the Wingate by Wyndham Niagara Falls. Safe travels to you

6/10 Okay

Naveen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get rooms on the same floor though I had booked 3 rooms
Stayed 1 night in May 2024
Response from Lenny GM on May 15, 2024
Thank you Naveen for your response. We hope you enjoyed your stay with us. Also apologize for the inconveniences you had. Please, safe travels.

10/10 Excellent

Inge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep the good service
Stayed 1 night in May 2024
Response from Lenny GM on May 14, 2024
Thank you Inge for your response. We are so glad you enjoyed your stay with us. Hearing feedback from our guests is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

10/10 Excellent

Akhil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your hospitality and giving flexible parking options
Stayed 1 night in May 2024
Response from Lenny GM on May 14, 2024
Thank you Akhil for your response. We are so glad you enjoyed your stay with us. Hearing feedback from our guests is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

10/10 Excellent

Gourab

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the property is excellent. Very near to Niagara falls. Parking charges $10 per night. Should be less for guests.
Stayed 2 nights in May 2024
Response from Lenny GM on May 13, 2024
Thank you Gourab for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

10/10 Excellent

Varun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is worth the price I paid. It’s very close to the niagra falls plus good Indian food dining options in walking distance as well.
Stayed 1 night in May 2024
Response from Lenny GM on May 13, 2024
Thank you Varun for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tis property is very affordable, it’s clean and the staff is great
Stayed 2 nights in May 2024
Response from Lenny GM on May 13, 2024
Thank you Sonia for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff they were great
Stayed 1 night in Apr 2024
Response from Lenny GM on May 13, 2024
Thank you Cassandra for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

2/10 Terrible

Ankit

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Lenny GM on May 13, 2024
Thank you Ankit for your response. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. Please safe travels to you.

8/10 Good

Srushti

Stayed 1 night in May 2024
Response from Lenny GM on May 13, 2024
Thank you Srushi for your response. We are pleased to see you enjoyed your stay with us. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lenny GM on May 12, 2024
Thank you for your response Virginia. We appreciate your feedback and are so happy you enjoyed your stay with us. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 Good

Miguelina

Traveled with family
It actually wasn¨t bad
Stayed 2 nights in May 2024
Response from Lenny GM on May 11, 2024
Thank you Miguelina for your response. We are so happy to hear that you enjoyed your stay with us. Please, safe travels to you,

8/10 Good

Beth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was fine. Lots of parking though a lower curb to roll luggage to vehicles would be better for those like me with mobility issues. The breakfast was great with 2 proteins and lots of accessories. But what I found most strange was I couldn’t get a late check out. Everywhere else I’ve stayed will always allow a moon from 11am checkout. I even offered to pay more but was told the hotel was sold out so no I couldn’t and the hotel had a no late check out policy. There was A/C and black out curtains, but if you’re a light sleeper I’d say bring ear plugs voices really carried. It was great that the room had and provided coffee and accessories with a bar fridge and microwave. The room was quite large with a dining table and 2 chairs and a desk. Also a house phone to get the wifi info. I had forgotten to request a bathroom with grab bars so to be safe brought a toilet assist which sits on the bowl to raise me higher so I can get up easier. The toilets I’d say were lower than average and without my aid I couldn’t have used the toilet in my room. The toilet paper was also extremely low. The toilets were like from a kindergarten classroom, that low. On the whole I rate it 8/10. The staff were friendly and polite and it’s is obviously a very popular hotel!
Stayed 2 nights in May 2024
Response from Lenny GM on May 10, 2024
Thank you Beth for your response. We are happy to hear you enjoyed your stay with us. I will share your feedback with our staff as they will be encouraged. We love to hear from our guests. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
nice property blocks from the falls and big breakfast
Stayed 1 night in May 2024
Response from Lenny GM on May 11, 2024
Thank you William for your response. We are so happy to hear that you enjoyed your stay with us I will pass your comments along to the staff. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls, safe travels to you,

10/10 Excellent

Kristy

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location. This is our second stay, and I recommended it to my friends and family. We came with family and got multiple rooms this time. Very clean and spacious. Breakfast is awesome. The only thing is the front desk staff /mgr is a bit aloof. He doesn't like to answer tourist questions, it seems.
Stayed 1 night in May 2024
Response from Lenny GM on May 10, 2024
Thank you Kristy for your response. We are happy to hear you enjoyed your stay with us. I will share your feedback with our staff as they will be encouraged. We love to hear from our guests, we do apologize for the issue at the desk, we strive to provide excellent customer service to everyone. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 Good

Nakul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is 10min walk from USA Falls Had a comfortable stay followed by a morning breakfast and hotel also provided luggage storage facility on our request after checkout.
Stayed 1 night in May 2024
Response from Lenny GM on May 14, 2024
Thank you Nakul for your response. We are so glad you enjoyed your stay with us. Hearing feedback from our guests is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

10/10 Excellent

Tatyana, Batavia

Liked: Cleanliness, staff & service, property conditions & facilities
Sucks that the pool was close
Stayed 1 night in Mar 2024
Response from Lenny GM on May 9, 2024
Thank you for your response Tatyana. We are so happy you enjoy your stay with us. Providing excellent service is something we strive for. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

8/10 Good

Rushabh

Property was clean with good location , around 15-20 min walk to the falls . Breakfast could have been better
Stayed 2 nights in May 2024
Response from Lenny GM on May 9, 2024
Thank you for your response Rushabh. We are so happy you enjoy your stay with us. I will share your comments with the staff, they will be encouraged. Providing excellent service is something we strive for. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They advertise sound proof rooms, but we were kept up all night by the people next to us talking
Stayed 2 nights in May 2024
Response from Lenny GM on May 9, 2024
Thank you for the response Robert, we apologize for the inconveniences you had. I will share your feedback with the proper teams. Please, safe travels to you.