The staff was very helpful. Most especially they greet everyone when they are exiting or entering the hotel, they always refresh the room really well. (Made the bed, changed towels, cleaned etc). In one instance some mistake happened that they cleaned out my food when I was away. They made up by giving me breakfast for rest of my stay. It was a truly exceptional service overall.
Rohit
2024 年 4 月に 7 泊滞在
10/10 (非常に良い)
Kizhanipurath
家族旅行
2024 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel staff are very courteous and professional. They went out of their way to be helpful . There was an initial hiccup due to Expedia not communicating the details of the booked package properly. The hotel front office manager took the trouble to contact Expedia and sorted out the problem.
In future I will be wary of using Expedia for hotel booking. Safer to do it direct with the property.
Kizhanipurath
2024 年 3 月に 3 泊滞在
10/10 (非常に良い)
Taesoo
家族旅行
2024 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Conveniently located for shopping, dining, transportation, entertainment at great price and comfort. Friendly staff and great service. Would stay here for future travels.
Taesoo
2024 年 3 月に 4 泊滞在
10/10 (非常に良い)
David
2024 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice property staff helpful and friendly
David
2024 年 3 月に 4 泊滞在
10/10 (非常に良い)
Leona
家族旅行
2024 年 3 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was excellent very helpful. The place is nice and secure. The rooms were spacious
Leona
2024 年 3 月に 1 泊滞在
8/10 (良い)
Eugenia
2024 年 2 月 20 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Everything
Eugenia
2024 年 2 月に 3 泊滞在
8/10 (良い)
Carlos
カップルで旅行
2024 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed for a weekend with my wife. The hotel has a great location and it's nicely decorated. The staff is great! They are helpful and kind. The room was clean and looked fancy. The only thing we were not so happy about was the size of the room. It had a King size bed but the room itself was small. It has all you need but if you are carrying luggage there's no room to place it. We were carrying only 2 handbags and we were OK. So check the size of the room before you book it.