Is GEM Hotel - Chelsea pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 25 lbs per pet. There's a fee of USD 99 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at GEM Hotel - Chelsea?

Self parking is available for a fee.

What time is check-in at GEM Hotel - Chelsea?

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM. Late check-in is available during limited hours.

Where is GEM Hotel - Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of Chelsea Hotel, Madison Square Garden, and The High Line Park. 5th Avenue and Empire State Building are also within 1 mi (2 km). 23 St. Station (8th Av.) is only a 2-minute walk and 23 St. Station (7th Av.) is 4 minutes.

GEM Hotel - Chelsea Reviews, Deals & Photos 2025

About the neighborhood

Located in Manhattan, a neighborhood in New York, GEM Hotel - Chelsea is in the entertainment district and near a metro station. Broadway and Radio City Music Hall are cultural highlights, and some of the area's notable landmarks include Empire State Building and Grand Central Terminal. Check out an event or a game at Madison Square Garden, and consider making time for Intrepid Sea, Air and Space Museum, a top attraction not to be missed.

Visit our New York travel guide

2/10 Terrible

John

Mar 12, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2021

2/10 Terrible

Surasit

Feb 22, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Feb 20, 2021

Stayed 2 nights in Feb 2021

2/10 Terrible

Diamond

Feb 17, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

When I got to the hotel on time for check in it was being renovated over so I didn’t get to go in this hotel so basically I completely got my money taken from you guys.

Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Feb 16, 2021

Stayed 1 night in Feb 2021

2/10 Terrible

Shak

Feb 15, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is not even active

Do not book

Stayed 1 night in Feb 2021

2/10 Terrible

Victoria

Feb 11, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idk about this place

I couldn’t get in touch with the hotel because the number was not working. So I ended up not trusting the fact that they were even open

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

May 6, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very personable, friendly, and helpful, they really made the stay wonderful. Rooms were small, but clean and perfect for a stay in the city. We would stay there again.

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Mar 23, 2020

Liked: Cleanliness, staff & service

The location of the Gem is great. The Forager store/restaurant right next door is handy although expensive. The room I had was clean and very small. I love the openable windows so I could get some fresh air. There was construction and noise and the roof was closed at the time of my visit and I was unaware prior to my arrival of these conditions.

Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Mar 19, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2020

10/10 Excellent

Traveler

Mar 16, 2020

Liked: Staff & service, amenities, property conditions & facilities

Good Chelsea location, cozy room, clean, great service.

Stayed 1 night in Mar 2020

8/10 Good

Visitor, Uk

Mar 14, 2020

Liked: Staff & service

It is a very functional hotel and well situated. The rooms are tight for space and corridors very dark but it is clean and the shower is excellent. Staff are friendly and helpful.

Stayed 5 nights in Mar 2020

8/10 Good

TM, Easton , MD

Mar 13, 2020

Liked: Cleanliness, staff & service

During my visit the roof top area was closed, and they had recently stopped providing free breakfast. We stayed Friday & Saturday night. Saturday morning is trash day on the block and it is a very loud process. The location is great, with easy access to PATH train and subway, but the "special view" just means more noise and less sleep

Stayed 2 nights in Mar 2020

8/10 Good

Jacques

Mar 12, 2020

Liked: Cleanliness, staff & service

Stayed 3 nights in Mar 2020

10/10 Excellent

Ellen

Mar 5, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, would come again

Comfortable bed and room overall. Great helpful staff. Wonderful location, felt safe. Quiet at night for great sleep.

Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Mar 5, 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2020

8/10 Good

Chris, London

Mar 4, 2020

Liked: Cleanliness, staff & service

Decent no frills hotel in excellent location. Stayed in room 218 - close to a busy junction so you can feel & hear NYC life right out the window which was fine for me as I am use to city noise but not a room for light sleepers. Room for a single person is absolutely fine and well laid out. Liked the decor. Not sure about the bathroom door not be able to close basically if your sharing you will see the person you're with on the toilet and in 218 you defo had to close the curtains or the whole of 8 ave can see you! Had a few issues with the heating it was a cold February weekend and the room was freezing the first night. Realised that you control the heating yourself but found the system a bit complicated. Room ended up being either cold or super hot. Great location near subway for airport and can walked to west and greenwich village for nightlife and touristy midtown is easy jump on the subway. Much prefer it to the Times sq hotel options. Lots of restaurants, diners nearby and some good brunch places. Excellent choice for the LGBT traveller with a wide & good choice of gay nightlife nearby, Christopher St an easy 10 min walk and easy to get to hells kitchen as well. Walked around at 2am and felt perfectly safe Could see the empire state building from my window

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Mar 3, 2020

Liked: Staff & service, amenities, property conditions & facilities

The front desk person Riley was amazing...warm and welcoming and helpful. Comfy bed but very small room. Will go for bigger one next time.

Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Mar 2, 2020

Liked: Staff & service

It was okay, but a little small and cold. Great location and price though.

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Mar 1, 2020

Liked: Staff & service, amenities, property conditions & facilities

My only comment would be the size of the rooms..ours was very small. Nice bathroom

Stayed 4 nights in Feb 2020

6/10 Okay

Rachel

Feb 28, 2020

Liked: Staff & service

Good for a short stay

Very friendly and helpful front desk staff. The room itself was small and a bit dusty/outdated. For one night, it was fine, but I wouldn't be comfortable for more than 1 or 2 nights because of how cramped. I appreciated the hand sanitizer along with the other amenities in the room. Excellent location.

Stayed 1 night in Feb 2020

8/10 Good

Frederick

Feb 28, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms are small; but the service, location and location are great.

Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Feb 22, 2020

Liked: Cleanliness, room comfort

False advertising disappointment

Booked this for my wife's birthday. We specifically chose it for the rooftop terrace prominently advertised. When we arrived it was explained to us that it was not constructed yet. During and after our stay, I noticed that they were still advertising it. I reached out to the hotel and they never responded. Disappointing. Good neighborhood though.

Stayed 3 nights in Sep 2019

6/10 Okay

Steve, Seattle

Feb 20, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view from my window was enclosed, interior, due to the building design, which was ok, not great, but not a big deal, maybe quieter than a street-facing window.

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Feb 19, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Price is attractive. The room is clean and modern.

Stayed 1 night in Feb 2020

GEM Hotel - Chelsea

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