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"Super helpful and friendly staff. We loved our stay with you. "

"The staff were friendly and the room was spacious. There were a lot of things that detracted from the experience though: lifts not working, power sockets broken, heated towel rail permanently off, people playing in the pool with balls (despite this being prohibited), broken lockers… it sadly made an otherwise good experience frustrating. Not what I would have expected for the price paid."

"Very good room overlooking the park. The heating worked well and quickly. The kitchen/diner area was very convenient. The breakfast choice was limited and quality average. We didn’t try an evening meal there."

"Great Hotel."

" Dry hood overnight stay"

"Deluxe king room felt spacious. The bed was very comfortable and room amenities good. All staff were very friendly and helpful. "

"Great location for a trip to Bournemouth, moments away from the beach, it must be one of the closest hotels to the beach area. Room was clean and just what we needed. It was great that our children had beds each rather than having to share a sofa bed. The hotel had a nice lobby bar area, we didn’t eat at the hotel so can’t comment on that. We made use of the pool which was lovely to have for our stay "

"Lovely "

"A nice place to stay near all the amenities "