The cottage was nice and cozy. We loved the lay out and the decor. We had everything we needed except a bar of soap. Things that would have helped would have been instructions on using the Trane heating and cooling system, we were unable to get that to work , as well as instructions for the tv in the living room. That was inoperable. The pool and hot tub was very good accessibility. When we arrived to the cottage listed in our reservation the code that was on our online information did not work to retrieve the key. I had no contact number, so I had to look around and found a number on the barn door. When I called it , Jonathan answered immeditatly. He said we were at the cottage next door and provided us with all needed information. That was great, my suggestion would be for someone to provide that information a little bit ahead of arrival time, because I did get panicked when I could not enter the first cottage. Now that we are aware someone will answer the phone, we would stay again, but for first time guests to navigate it was a little scary.