ネルマーテラス ホテル

「Amazing hotel front desk lady super helpful and friendly !」

「This was properly the」

「 中心部の歴史的地区から約2km,でも歩いて行けない距離ではない。110号室に宿泊したが、事前情報通り、冷蔵庫も電子レンジもヘアドライヤーもアイロンもテレビもWi-Fiも全て揃っていた。肝心なシャワーも熱いお湯が勢いよく出たので文句なしである。但し、ちょっと特殊な操作法を必要とするため、注意書きをよく読まずに普段の感覚で使用しようとしたら、混乱するであろう。バスタブにお湯を溜めることもでき、湯に浸かることもでき、満足であった。朝食はつきませんが、近くにダンキンドーナツのお店があり、徒歩で行くことができますよ。 チェックアウトはフロントの外からルームカードを投げ入れるだけの簡単な手続きです。でも、チェックイン時に説明がないので、自分で判断する必要があります。チェックアウトの時間帯は、従業員の皆さんはお忙しそうでした。」

「Check in staff excellent We were able to check in early」

「Muy bueno i limpio」

「Good, clean space convenient to the spots in St. Augustine we had planned to go to. The shower was a bit slow to drain and the dispenser came off the wall, but overall no issues!」

「everything was good till Friday when they held a wedding in a room under our room. the music was so loud it actually vibrated the bed and the music pounding was intolerable, it lasted till after 11pm. then the people going to their rooms were loud . Then they billed twice for the room and still trying to clear that up!」

「The room was dirty, the furniture were broken the sheets stained. The shower curtain was broken. The ac unit had mold in it」

「Can’t say much because it was a short stay. But once the ac was running for a while, it was hittin」

「Excellent option」

「Great location! Staff was very kind and helpful. Hidden gem! We will definitely book this hotel again when we come back to St.Augustine!」

「Property was very relaxing with great amenities」

「Exceptional! Room very clean and close to everything」

「The room was advertised as non-smoking, but it was as if someone had been smoking in it for the past week. The floors were incredibly dirty, leaving all sorts of residue on our socks. There was a lot of debris in the rocks in front of the door. The staff was friendly, the location was good, the environment was quiet. It just didn’t feel clean.」

「Great experience!」