ネルマーテラス ホテル

「 中心部の歴史的地区から約2km,でも歩いて行けない距離ではない。110号室に宿泊したが、事前情報通り、冷蔵庫も電子レンジもヘアドライヤーもアイロンもテレビもWi-Fiも全て揃っていた。肝心なシャワーも熱いお湯が勢いよく出たので文句なしである。但し、ちょっと特殊な操作法を必要とするため、注意書きをよく読まずに普段の感覚で使用しようとしたら、混乱するであろう。バスタブにお湯を溜めることもでき、湯に浸かることもでき、満足であった。朝食はつきませんが、近くにダンキンドーナツのお店があり、徒歩で行くことができますよ。 チェックアウトはフロントの外からルームカードを投げ入れるだけの簡単な手続きです。でも、チェックイン時に説明がないので、自分で判断する必要があります。チェックアウトの時間帯は、従業員の皆さんはお忙しそうでした。」

「The pictures and high score from reviews is very misleading. The reality is that this is an old poorly maintained hotel. Moldy smell in the room came through after being there for a minute or so, after my nose calmed down from the impact of a very strong artificial smell subsided. Most all aspects of the room were dirty. The white bedspreads were stained but more from a lack of being washed. The floor was dirty. The bathroom had visible dirt and debris on the counter, sink, and floor. There was...

「Excelente!!」

「Pet friendly , staff was extremely kind and helpful. Rooms were immaculate with plenty of everything. The bed / bedding was incredibly soft. Normally I bring my own down pillows but I forgot and was quite happy to discover that the pillows at the Hyatt are excellent. Not lumpy and not flat. We would easily stay there again. The price on Expedia was actually higher than the hotel which I didn’t like but that’s nothing to do with the hotel. I will address this with Expedia.」

「Literally the cutest little place!!! The back area has a little seating area with rocking chairs and a hammock and some nice cabanas for relaxing. The front check in area was very clean and it did not have that weird overly perfumed smell that a lot of independent hotels have. The room we stayed in was very nice and the beds and pillows were so comfortable. The beach was directly across the street but it was late when we got in so i can't really review it. It seemed nice in the dark. Everyone...

「great stay very clean and new」

「全てが完璧でした。 」

「The location is nice and staff is as helpful as they can be considering they were severely understaffed (one person cleaning rooms). The front desk lady had to clean our room. Bugs are an issue. The room wasnt cleaned well before we arrived (there was sand on the floor and in the bed). It wasnt a good experience at all. We wont be coming back, needless to say.」

「Almost good」

「Air condition worked perfectly. The breakfast was Super.」

「全てが最高でした。」

「I was very disappointed with my stay. The room was dirty and poorly maintained. There were holes in the walls, which made the room look neglected, and the coffee pot didn’t even work. For the price I paid, I expected a clean, functional room. It was clear that basic maintenance and housekeeping had been overlooked. I would not stay here again and cannot recommend this hotel unless they make significant improvements.」

「The room was clean other than the floor. Could use a good scrubbing. The breakfast was just ok. They have a nice swimming pool. Enjoyed that more than anything. I requested wash clothes twice and never got them. The staff, for the most part were friendly. Wouldn't stay again though.」

「Clean rooms, staff was friendly and quick to help. Breakfast was good. Room was nice and cool when we arrived. Pool was nice...saltwater...didn't expect that but my daughter loved it.」

「I stay here each time I come to St Augustine Beach, it has a great location and the property is clean with a great price.」

「１９時過ぎにホテルに到着したら、まだ部屋のクリーニングが終わってないとのこと。うちだけじゃなく、多くの部屋でそうだったみたいで、トラブルがあったようです・・・。１時間以上、ロビーで待ちました。フロントの女性の態度も、ちょっと問題あり？まぁ、彼女なりに対応していたんでしょうけど。 ランドリーで洗濯をしました。洗濯$2.5＋乾燥$2.5、計20枚のクオーター硬貨が必要です。さすがに20枚は持っていなかったので、フロントで両替をお願いしましたが、全く準備していないとのこと。隣りのガソリンスタンドで両替してと言われました。（確かに、できましたけど）　ランドリー設備を置く以上は、両替できる準備はしといて！！ 以上２点が不満でしたが、それを除くと？特に問題はなかったので、普通の日（トラブルのない日）に、洗濯をしない宿泊だったら、満足！の部類だったと思います。それだけに、残念。」

「Don't let the outside fool you; the rooms were exceptionally large and so clean and well cared for. The air conditioning was awesome, and temperatures in the 100-degree mark, that was a plus! Hot water with tubs and showers that worked well. Will definitely be staying there again.」

「Great staff, nice rooms, great price, good pool and pool area! Close to downtown」

「For the price it was excellent. Very clean and cozy.」