Overall it was a nice resort with some nice staff but some of the staff didn't really want to work and it showed. Also be careful because I cut my foot on a tile that had broken in the pool.
Tasha
2024 年 5 月に 5 泊滞在
6/10 (普通)
Mary Beth
カップルで旅行
2024 年 4 月 19 日
良かった点 : 清潔度
Pretty property, food was just OK
Mary Beth
2024 年 4 月に 4 泊滞在
2/10 (非常に不満)
Jessica
カップルで旅行
2024 年 4 月 6 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My husband and I are frequent visitors at the Royalton chain. We always book swim-out rooms. This vacation we stayed in room 8031. I wish this review was as good as my previous visits. We came to Jamaica to celebrate my birthday and we weren't able to do much celebrating bc my husband got food poisoning. He was violently sick. He was not able to leave the room. The last meal he ate was at an out door celebration for Bob Marley on the resort where they served food outside. The was the last meal he was able to consume. The next day he could not leave the room. He was weak and lethargic. He vomited and had diarrhea so much that he could barely stand up. He stood in bed and the room the entire day. My apologies for being so graphic but it ruined the entire trip. The following day he was the same way! I was extremely worried bc I knew that traveling home was going to be extremely difficult. Upon checking out I was asked about my experience, I expressed to Brandon/Jessica at the front desk what happened . Jessica then introduced me to Brandon who took my information and told me I should've said something sooner so that my husband's stool could be tested. When you have A loved one that's extremely sick on vacation you first concern is to make sure they are okay and make them as comfortable as possible. Brandon was not empathetic, it seemed as if he was trying to rule out blame on the resort which is odd bc we never left the resort. So disappointed
Jessica
8/10 (良い)
Ram
グループ旅行
2024 年 4 月 5 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property had lots of activities and amenities, very impressive rooms and food options.
Most of the staff were very great but had two rude experiences; one with the pool guy and another with a dinner reservation.
Ram
2024 年 3 月に 5 泊滞在
8/10 (良い)
Amanda
2024 年 4 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amanda
2024 年 3 月に 5 泊滞在
8/10 (良い)
Charlotte
2024 年 4 月 2 日
良かった点 : 清潔度、施設のコンディションと設備
Charlotte
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Yvan、Oberlin
2024 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is one of the better all inclusive and the Diamond Club option is well worth it, the butlers that come with it are beyond helpful with everything you could need
Yvan
2024 年 3 月に 3 泊滞在
10/10 (非常に良い)
Ashalee
カップルで旅行
2024 年 3 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I spent my birthday here and I enjoyed it immensely. Will definitely be going back.
Ashalee
2024 年 3 月に 4 泊滞在
8/10 (良い)
Gerald Pierre、New City
家族旅行
2024 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pleasant and attentive staff, variety of food options, good entertainment.
Did not like the beach (on the Hideaway side of the resort).
Gerald Pierre
2024 年 3 月に 6 泊滞在
10/10 (非常に良い)
Melissa
家族旅行
2024 年 3 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful views, nice staff, hideaway side quiet and peaceful