「front desk staff are not nice, not kind, the hotel has no car park, I asked front desk a map of the car park, but the girl immediately said no, I am a Japanese and do not know the area, staff should be kind and nice to customer, also when i checked out, other girl did not say thank you, even I told her thank you, this is very unusual in Japan. 」
「The staff were nice and friendly, and it was a comfortable stay. The room had a ironing board, iron and hair dryer. I didn't need to ask as we were going out for the evening and our clothes needed a quick press. I wasn't able to use the other facilities because I didn't take my swimming costume with me. Next time I will」
