「front desk staff are not nice, not kind, the hotel has no car park, I asked front desk a map of the car park, but the girl immediately said no, I am a Japanese and do not know the area, staff should be kind and nice to customer, also when i checked out, other girl did not say thank you, even I told her thank you, this is very unusual in Japan. 」
「The staff were all very kind and friendly. I am Japanese and my English is not very good, but they treated me with great courtesy. The only thing that concerned me was that the shampoo was not replenished during my stay, though I believe it would have been resolved if I had simply asked.」
「We love the ambience and the location. This time, they made a mistake with our meal and gave us the whole meal without charge. We really appreciated this: it's how they handle it when things go wrong that really sets a place apart. 」
「From the start to the end of our stay it was amazing. We could store our luggage and go away until the check in time. When we arrived back our luggage was even put into our apartment. The apartment was a home away from home with everything you would need, teas, sugar, sachets of milk, washing up liquid, sponge, tea towel. fluffy towels, shamppo, conditioner, hand-wash and body wash.
David was so welcoming and friendly every we saw him.
This will now be my go to place to stay when I visit...
「Property was perfectly located near the cricket ground for the match we were attending. Rooms were clean and had everything we needed.plenty of food choices around.」
"The staff were all very kind and friendly. I am Japanese and my English is not very good, but they treated me with great courtesy. The only thing that concerned me was that the shampoo was not replenished during my stay, though I believe it would have been resolved if I had simply asked."
