Of course, this was not at all a 5-star hotel. It is being phased out and it was not hidden from us. The manager, Salisa, was amazing from the moment we entered until the last time we saw her. Her congeniality, her people skills and overall professionalism were evident from guest to guest - consistent. She and her team rallied together to ensure we were comfortable.
It was obvious that they were concerned about the cleanliness of the hotel though that might have been a bit distracting. (The hallway could have been wider). We hope they will take that into consideration as they continue their renovation project.
The breakfast area was clean but the meal would have been more appetizing if I could have grabbed a fruit or if there were alternatives for vegetarians. The entrance was clean but could have been more attractive – more appealing and the business offer needs upgrading.
Although we weren’t totally sold on the facility – what comes with aging – the treatment we received merited our wanting to check in again... because of the team. (So sorry, I have no pictures to upload).
OUIDA
2023 年 9 月に 2 泊滞在
10/10 (非常に良い)
Caryle
家族旅行
2023 年 9 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
it was clean the cleaning staff was very through and polite
Caryle
2023 年 9 月に 5 泊滞在
2/10 (非常に不満)
Sheronica
2023 年 9 月 9 日
Sheronica
2023 年 9 月に 1 泊滞在
2/10 (非常に不満)
Eddie
2023 年 9 月 5 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
WHAT A DUMP
This was by far the worst hotel I ever had to stay here. It was not up-to-date. There’s a horrible odor in every hallway. The bed felt like I was sleeping on the floor. The breakfast that they have for free it’s not even worth it. I would rather go buy breakfast from a nice restaurant. Last but not least, the lights went off at 9 PM the day before we were scheduled to leave. The next morning, I me and my fiancé woke up we had to go take a shower and someone else’s room. DO NOT ATTEND THIS HOTEL. IF YOU SEE A QUALITY IN ANYWHERE IN AMERICA RUN!!!!!!!
Eddie
2023 年 9 月に 2 泊滞在
8/10 (良い)
Janey
2023 年 8 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great price close to Opry
Janey
2023 年 8 月に 1 泊滞在
10/10 (非常に良い)
Sue
2023 年 8 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very happy with our 4 day stay.
Hotel was just what we were looking for. Close to most everything we were going to see in the Opryland area. Downtown was only 20 min away. In fact we took the hotel shuttle downtown. That saved a lot of grief. The people who work here are great. We have to shout out to Stacey and Richard. They took good care of us. Everyone else that we had limited contact with also were great. Thanks for a nice stay. Breakfast was also very good.
Sue
2023 年 8 月に 4 泊滞在
4/10 (不満)
Laurie、Ringle
グループ旅行
2023 年 8 月 21 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
No pool-- construction workers very loud- very disappointed