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Departure Bay Motel

2.0 star property
Motel with free parking, near Departure Bay Ferry Terminal

Choose dates to view prices

Photo gallery for Departure Bay Motel

Reception
Room, 1 Queen Bed with Sofa bed, Kitchenette | Terrace/patio
Room, 1 Queen Bed with Sofa bed, Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets
Room, 1 Queen Bed with Sofa bed, Kitchenette | Living area | LCD TV
Room, 1 Queen Bed, Kitchenette | Private kitchen | Coffee/tea maker, electric kettle, cookware/dishes/utensils
Located near Departure Bay Ferry Terminal, Departure Bay Motel offers convenient comforts like laundry facilities and free in-room WiFi. Enjoy the perks of free self parking and a vending machine on site. The helpful staff has received top marks from previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Pet friendly
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Room, 1 Queen Bed with Sofa bed, Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed with Sofa bed, Kitchenette

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Shower/tub combination
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Coffee/tea maker
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

7.6 out of 10
Good
(28 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Coffee/tea maker
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Shower/tub combination
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Located in Nanaimo, Departure Bay Motel is in the city center. Departure Bay Ferry Terminal and Duke Point Ferry Terminal are worth checking out if an activity is on the agenda. Brechin Lanes and Nanaimo Aquatic Centre are also worth visiting.
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Map
V9S 3Y9, BC, Nanaimo, 2011 Estevan Rd

What's nearby

  • Departure Bay Ferry Terminal - 12 min walk - 1.0 km
  • Nanaimo Regional General Hospital - 13 min walk - 1.2 km
  • Departure Bay Beach - 3 min drive - 2.2 km
  • Vancouver Island University - 6 min drive - 4.2 km
  • Duke Point Ferry Terminal - 22 min drive - 23.5 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Off The Hook - ‬17 min walk
  • ‪Amoré Bistro - ‬20 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Nanaimo Bakery & Confectionery Ltd - ‬3 min drive

About this property

Departure Bay Motel

Motel near Departure Bay Ferry Terminal
Departure Bay Motel provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Departure Bay Motel boast comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and cookware/dishes/utensils

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 21.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Property Registration Number 5031994

We should mention

This property does not have elevators

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

Is Departure Bay Motel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 21.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Departure Bay Motel?

Self parking is free at this property.

What time is check-in at Departure Bay Motel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Departure Bay Motel?

Check-out is at 11:00 AM.

Where is Departure Bay Motel located?

Located in the heart of Nanaimo, this motel is within 1 mi (2 km) of Beach Estates Park and Departure Bay Ferry Terminal. Nanaimo Regional General Hospital and Brechin Lanes are also within 2 mi (3 km).

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Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 169 out of 447 reviews
Rating 8 - Good. 149 out of 447 reviews
Rating 6 - Okay. 64 out of 447 reviews
Rating 4 - Poor. 31 out of 447 reviews
Rating 2 - Terrible. 34 out of 447 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned business, great staff, affordable rooms, good area for commuting.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, very clean , bed was really comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Amalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Walking distance to grocery store and the BC Ferries terminal.
Stayed 1 night in Aug 2025

8/10 Good

Brooklyn

Liked: Cleanliness, staff & service
Overall a good stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Helpful, polite and accommodating. I would highly recommend for an affordable motel.
Stayed 1 night in Aug 2025

8/10 Good

Ken

Liked: Amenities
A good choice for a stopover near major transportation and a very good Greek restaurant next door.
Stayed 1 night in Jul 2025

8/10 Good

xiaoming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time to stay there, last time was upgraded to larger room so a little suprised how small this room was but over all very clean, set up nicley for a 4 night stay, great staff, will stay again next trip to see my daughters
Stayed 4 nights in Jul 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service
Stopped for a night, it was pretty good!
Stayed 1 night in Jul 2025

8/10 Good

Virgil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and easy parking
Stayed 1 night in Jul 2025

6/10 Okay

Kachina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice cute little motel my little family and I was comfortable for the one night we stayed.
Stayed 1 night in Jul 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. We needed a place to stay at short notice due to an airline strike and thankfully they had space to accommodate. . I hace atayed here in yesrs oast and it has akeays been a pleasant stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean great service
Stayed 1 night in Jul 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the motel is older, it was clean and comfortable. Parking is difficult for a bigger unit.
Stayed 1 night in Aug 2025

10/10 Excellent

ROSELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and the guy was super nice. Old school key style which was fun. Rooms are clean. The living area a little outdated but the bathrooms were really nice. Like really nice. Bed was comfy. Location was perfect for us. Super happy we stayed. They also have free mini golf no on-site but that was cool.
Stayed 1 night in Aug 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is older but very clean and comfortable. It would be nice to have air conditioning though. Parking is also a challenge for the larger vehicles.
Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
They were very accomodating when our ferry was delayed.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, but a simple cheap clean place to sleep and have a shower.
Stayed 1 night in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Basic and dated but clean. Okay for a stay while traveling.
Stayed 1 night in Jul 2025

8/10 Good

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Very handy coming from the ferry in to Nanaimo. Not fancy, but definitely adequate for our 2-night stay. Bed very comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!! Room was on the smaller side with 2 queen beds that were very comfortable. We didn’t spend much time in the room. Only there to sleep. Was very quiet. Property was very clean and well kept. My only suggestion would be to shorten the curtains so they don’t block the AC.
Stayed 2 nights in Aug 2025

6/10 Okay

Kelly

Liked: Staff & service
Beds were comfy
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the bed
Stayed 1 night in Jul 2025

10/10 Excellent

Elianne

Liked: Cleanliness, property conditions & facilities
Clean and close to lot of interesting places! Liked the price and the people working there!
Stayed 1 night in May 2025

10/10 Excellent

Ron

Liked: Amenities
Excellent value. Super clean and friendly.
Stayed 1 night in Jun 2025

2/10 Terrible

Deanne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way too expensive for the condition. Dirty, stains everywhere, actually disgusting.
Stayed 1 night in Aug 2025