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"Good service, clean room"

"Clean and comfortable "

"Open air onsen was my favorite in this hotel. I went there early in the morning, it was rustic environment which I wanted. "

"Comfortable setting"

"A genuinely unique and special experience. We had a room with private outdoor soaking tub and it was well worth the extra cost to have the memorable experience. The dinner provided was luxurious and memorable as well. "

"Gorgeous room with a private tub on the terrace. Very much a local experience. "

"Stayed 2 nights to do the Nakasendo trail and couldn’t have asked for a better experience. The entire place was spotless and the service was too notch. We were a bit hesitant on the shared bathrooms, however it was not a concern at all. The city of Nakatsugawa is a hidden gem and we enjoyed our stay here, can’t recommend it enough if you’re in the area! "

"Check in staff were exceptional! Although we speak some Nihongo, a technically Eigo-competent staffer clearly explained all aspects essential to our visit. Very helpful. "

"Everything was great. Staff were very helpful assisting us to forward our luggage"