ナンディのアグリツーリズム

「値段相応」

「みんな笑顔で楽しかった」

「It's been almost 15 years since I last stayed. I always chose this hotel as it was very reasonable (more luxurious than the price) and comfortable one in those days. But in 2024... I found the hotel price became expensive in Suva, and now more than its quality. It is true that the reception floor is clean and water is hot enough in the room. However, there was the 5-10 cm space at the bottom of the entrance door, so the customer must be disturbed by the outside noise. (I was disturbed by the...

「There are several types of the rooms in this hotel. At first I was accomodated in an old room, but the next room was so noisy due to stayig local people. So I asked the staff to change the room, then the next was a rather newer than the first. In the old one there were some holes or slots on the walls or others which can live bugs. Just only to stay for transit with saving costs. 」

「常に宿泊客にホスピタリティを込めて接しようとするスタッフの努力は強く感じるし、心地良いのだが…タオル交換や使用済食器の洗浄等ルームクリーニングについてこちらから言わないと対応してくれいものが多かったり、レストランでのあり得ないオーダーミスがあったり、事前の問い合わせや質問へのレスポンスが極端に遅いもしくは不明瞭だったりと、サービスレベル全体において改善点は多い印象。」

「感じの良いスタッフとそうでないスタッフの差が激しい。」

「目の前が屋外カフェでカーテンを開けると丸見えだった」

「スタッフいつもフレンドリーで親切でした。朝早くから働いていて感心しました。」

「Staff was helpful in some aspects They room was clean but experienced many problems such as the sink drain pipes kept on leaking dispite. The maintenance team fixing it 3 times The ac worked half of the time and the whole place smells like dmc fried chicken from downstairs and the shower privacy glass is still an issue allowing people from the bedroom to see people nearly naked in the shower. we tried to communicate with staff abour these issues and to shift rooms but they wouldn't shift us to a...