Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We liked the house and the location. Our biggest problem was the pool and hot tub. After many text to management, we only got to use the pool about half the week.The pool and hot tub was dirty and full of sand.They were unable to get it cleaned on Sat. or Sun. Mon. they worked onit and again on Tues.We continued having problems through the week. The hot tub wasn't working when we left.The children were very upset since this is the main reason we rented this house.The Fooseball table and air hockey table had handles, pockets, and the puck were all missing, so they were unable to utilize them either.They said they would replace but no parts came during our stay.When we arrived we took our shoes off at the door. After walking through the front room, our socks were black.There was feces on the bottom,front of the toliet. They also said before we arrived, that there was anew gasgrill. The grill was so dirty it caught fire and the controls didn't work. They did bring the new gas grill before we left.For the money we paid for the rental, I feel we should have been reimbursed for our inconvenience. They said the people prior to us had trashed the place.When you pay for apool and are not able to use it, it is unacceptable.