マウンテン スプリングス ホテル

「I booked a room on Expedia as a non-smoking king size room. When I checked in they gave a smoking room king size and was told that since I booked through a third party this is what I had to take. Not thrilled and the room and floor smelled terrible. Room service was not offered so I had to beg the staff for clean towels and wash clothes for the second night. Overall the hotel and casino was nice but not thrilled with the resort fee charges that everyone seems to be getting away with nowadays.」

「The front office at check in and check out was great. The room was ok, carpets were dirty and had unknown splatter marks on the walls. The bed was good, pillows were great and the shower was good. The toilet didn’t flush properly. Was only a one night stay, but I would not come back.」

「We enjoyed our stay but I was a little disappointed with the lack of usb charging stations, i didn't bring mine, so they loaned us a device. They were very helpful.」

「This is an older motel, but it has been pretty well maintained. Some of the repairs (drywall) were a little on the shabby side, but overall pretty decent. Breakfast was basic, but good. The best part of this motel is the view. Beautiful mountain views greet you every morning. Very reasonably priced.」

「I was enchanted by this property. Having a pool, bar, restaurant was much less important than sitting in the rocking chairs on the porch with a blanket. The property was beautiful. I really enjoyed talking to the manager. He was very helpful and gave me information on the history of the property. The room was comfortable and had everything I needed. I will be staying here again when in Waynesville. An absolutely beautiful property.」

「No amenities…」

「There was a beautiful view outside on the deck, however our room faced the parking lot on the first level. We could not open our curtains because of a direct view into our room」

「Aside from the lack of a substantial breakfast, everything was great. The friendly staff put me in a room suitable for my needs. The room was large. Laundry was a plus, Totally satisfied」

「Lisa was great. She was very personable, informative, helpful and obviously working very hard to make up what appeared to be a staff shortage. Disappointed that the pool was not open for understandable reasons. Continental breakfast seem lacking for adults. Receptionists seem to be wearing too many hats and having to leave the desk, which pointed toward staff shortage. Facility was very clean and the housekeeping personnel were very helpful as well as being exceptionally friendly 👌. Room was...

「Parking was easy and the AC did keep the room cool. Accommodations were comfortable and the balcony at back of room with the river right outside was very pleasant. Would stay again.」

「Pet friendly and good place to stay for price. 」

「Yes」

「All was good」

「Room was actually better maintained and much quieter than we had in the casino last time and we got free breakfast. I can walk across the street and be gambling quicker than I can walk from the Cherokee Hotel inside the casino . lol」

「Hotel is vey neat, clean and modern. Front staffs are very helpful and friendly, especially evening shift. Room is very clean. Only draw back are Phone doesn’t hook up or line up in room 321. Shower tub floor is very slippery. Morning meal doesn’t have bacon. Not much fruiits in the bucket. Only few apple served.」