マウンテン ブルック ホテル

「What a fantastic gem to find in Birmingham! Beautiful lobby, delicious food, a spa and convenience. But as always, when traveling, it’s the staff that make the difference. From being greeted so nicely when I arrived to the front desk staff providing smiles and laughs, to going above and beyond to meet any requests, I found the staff to be outstanding. Would happily stay here again. 」

「The staff was very friendly and helpful.」

「All was very good looking forward to have another stay」

「Majority of the lighting did not work on the room. The sink was draining slow and the refrigerator was not working. The GM was not very helpful.. I would not recommend this hotel.」

「An extremely nice and helpful staff. The property and room were/are very clean. Breakfast is small but very sufficient. The rooms are very modernized with hard flooring (no carpet) which can be a big plus if it were not for the cold effect to bare feet. A minor personal adjustment. Overall an excellent stay.」

「Great stay」

「La alfombra de la habitación estaba húmeda y extremadamente sucia , el resto de los servicios estuvieron bien y el personal muy atento y servicial」

「Room was a little dated but overall fine for one night」

「Would stay again. Very clean and comfortable beds and a large variety of choices for the included breakfast」

「Breakfast was great and Lady was wonderful in the dining room. Room was acceptable but the odor of cleaning products was overpowering. Linens were great. Pillows were terrible. Staff was slow and had trouble understanding family needed to stay on the same floor. All issues were resolved but anyone with hospitality experience would aware of guest needs. Overall exceptable experience. 」

「All was great」

「Clean and presentable. Convenient bar with small food menu. Open for breakfast at 7am which is just a little late for business travel. 6:30 would be better. I've stayed there three tines and will again.」

「very nice indeed」

「Very comfortable, thank you!」

「Clean room, clean bathroom, good AC, nice staff!」

「Pool was closed.... Room was great and spacious. The shower was maybe the best around. Breakfast was just okay.」

「Very clean. Close to Hoover met. Plenty of walkable restaurants」

「チェックインの対応も良く、部屋もきれいに清掃されていた。翌朝の出発時間が早朝だったため、デポジット（現金）の返金に手間取った！」

「フロントの人が、とても親切だった。」