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"Lia on front desk gave amazing service! Connecting on phone with staff at 6 am to get taxi to airport a bit tricky but when we connected taxi there in 2 minutes!"

"Excellent location, great service and reflective of the advertised offering. Would recommend to anyone traveling via Bologna. "

"Nice spot. Lovely rooftop patio. Great service. We arrived with our tandem bike and they were very helpful and accommodating."

"Front desk personnel (we don’t remember her name but she is from Ravenna) was very informative and assisted us with directions and various tips regarding Bologna and Ravenna. We appreciated that she took the time to help us in many ways. "

"will come again"

"Clean room, everyone-friendly, no complaints "

"Beautiful hotel, clean with friendly staff. Walkable to train station"

"Pick up from the airport to the hotel not clear by reception especially for a traveler of no knowledge of the airport. I had to pay for a taxi to get to the hotel. But everything else was satisfactory! "

"HIGHLY recommend this property! Absolutely beautiful property in the best location for exploring Bologna. 5 minute walk to restaurants, shops, historic sites! We had a very stressful situation, having lost our passports on the train to Bologna. Through extraordinary efforts by both the Hotel Manager and Concierge Julia, our passports were speedily located and we got them back right away! The Manager also upgraded us to a suite which was very luxurious and appreciated after such a scary day. I encourage anyone who is looking for a centrally located luxury hotel in Bologna with exceptional customer service to select this one. You will not be disappointed!"