「Phenomenal Palace hotel! Beautiful rooms. Incredibly kind & helpful staff. Particularly Urvi Pawer who went way beyond for my friend and I.|Outstanding experience all round!|So many fabulous staff, The grounds & restaurants were amazing along with beautiful shopping!」
「This is a unique concept, and this was my first experience of capsule concept in India. The place was immaculate and well maintained. I visited this place with my sister and found quite a few women solo travelers who were using this place. So this place is great for solo travelers or even couples. Toilets and bathrooms were well maintained and clean, and towels and toiletries are provided by the hotel. Hot water was available throughout the day. Breakfast which is good is available in the...
「Rohit and staff did an excellent job during our stay for Kumbh..
they even served hot dinner on the night that we were late coming back to the hotel after sightseeing at the Mela.」
「Faced No issues even during times of COVID. Yes some facilities are unavailable as a measure of precautions (like food, newspaper, etc.). But the room was clean, the staff was readily available on call. Thanks a lot. 」
「I didn’t dislike the property relative to the location. I did have to ask for a towel and toilet paper. It didn’t look like the picture, but I had a comfortable stay」
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They do not have enough mineral water for drinking and despite of paying they are not stocking. They told me shop will open at 7 AM for mineral water and he would get it but when I came back at 7, he told me the shop is right opposite to hotel and I can buy water from them. These people were sleeping on couches in front desk where customers and their guests sit during day time. They just care for their comfort and not customer’s . I think better idea is to include price of drinking water per...
「It was great 1 day stay while passing through. 3-star hotel, meet our needs
Neighborhood was as expected in UP. If you are first time in India/UP maybe avoid this area. 」
「Very bad service, I had to wait 2 hrs after reaching hotel before getting the room. Also, I booked the higher category room but didn't get the same. There was no bath tub in my room. But it was mentioned in booking 」
