Ghost Host & Cold Showers We rented this apartment while attending WVU orientation for our son. The check-in process was easy, but that's where the positives end. The apartment itself was only mediocre—somewhat dirty, sparsely furnished, and lacking even a basic table and chairs. The real issue, however, was the complete lack of reliable hot water.On Friday morning, we discovered there was no hot water and had to attend a full day of university events without showering. The host's only response was, "working on it." No apology, no updates, and no follow-up. Hot water eventually returned later that day, but only after we spent the entire day wondering if the issue had been resolved.The next morning, the hot water was gone again. After a hot July night in Morgantown and plans that required us to leave by 10 AM, we once again had to start the day without showers. This time the host replied, "I'll let him know," which explained nothing and solved nothing.When I later asked what they planned to do to address the inconvenience, I received no response. I followed up again the next day and was completely ghosted.Problems happen. Water heaters fail. What is unacceptable is the lack of communication, lack of accountability, and complete disregard for guests after they have paid. I cannot recommend this property.