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"DO NOT GO if you don't like bugs in your hotel room! So many bugs in my 2 day stay inside the hotel room. Beetles, stink bugs (which are quite large) and carpenter ants. I was absolutely disgusted. The lady who runs the place is very unprofessional regarding the condition of the room, claiming that a dirty room with bugs is to be expected in upstate, but I have travelled quite a lot upstate and this is the first such interaction to this extent. Had to call the maintenance guys 3 times to get rid of the bugs. Also, stained bedroom ceiling, could not tell if it was mold. Luckily was only staying 2 nights and got out quickly. Very misleading about the "continental breakfast" included.. it was a choice of toast, bagel, muffin, cereal and juice. If you wanted eggs, it was around $17-19. Went to a local diner for breakfast, even though my hotel reservation was supposed to include breakfast. The waterfall in the pictures on the website are also misleading. The photos make it seem like the hotel is right next to the waterfall, when in fact it is a 1 mile walk to the falls, not right next to the hotel. Would not stay again, would not recommend others to stay unless you want the true camping experience of bugs, dirt, and lack of food."

"The property was clean and well-maintained. The staff was incredibly helpful and friendly. However, the breakfast was just okay. For $300 a night, I had higher expectations. It seems that this property is in high demand, which explains the high rates, but the services and amenities don’t match the price. The evening coffee was not fresh, and the cookies just ok and were store-bought. "

"Half of the rooms face the indoor pool. They have clouded out the windows so you can't see, but not enough to block the bright light. The drapes have huge gaps at the ceiling and walls, so tons of light comes in all night long. The pool is closed but they keep the pool lights on like high-noon. But then, in the morning you can't see any daylight because it's a window facing inside the building. It's like sleeping in a cell. Can't turn off the light, but also can't see daylight. It's a nightmare and impossible to get a good night's sleep. I asked to be moved but the front desk lady said she couldn't move me because it was prepaid. Well, if I'd known I'd be sleeping casket, I wouldn't have booked this hotel. I find it ridiculous that they don't warn you this hotel will throw off your circadian rhythm with these stupid windows. Also, the fridge ran all night, constant loud buzzing. It was awful and between the light and the buzzing, it was sensory overload while I'm trying to sleep. I would have been better off sleeping in my car!"

"Apparently we were assigned the handicapped access room (not requested) it was at the very end of a long hallway which is used by the staff as the laundry room (always full of carts of clean and dirty laundry, to the point it is difficult to walk; certainly would be inaccessible if you were in a wheel chair). Breakfast marginal, most foods are in wall mounted dispensers, no variety or change from day to day. Lots of parking though."

"Clean room, great staff, great service "

"Stayed here for 1 night, it was a good experience. The only issue was the parking, there were not a lot of parking in the hotels parking area"

"The parking was very limited due to the renovation equipment. No on property market. No luggage rack. Little to no bathroom counter space. Small TV. No table and one chair. The staff was excellent. "

"Great location near campus and stores and shops and gas stations."

"I stayed at the dorm hotel, visiting my daughter at Cornell. The first night I was there. The room had a generator outside there was no way I could sleep. I had to attend a few functions at the next day. Completely exhausted. Thankfully, they put me in a different room the following night and I was finally able to sleep. Overall, the dorm hotel is very clean and very convenient. If I were the manager, I would have handed out a discount for another visit for how uncomfortable that first room was, but they did not. I’m not sure. I’ll stay there again, but it is very clean and we taken care of."