Pros: a beautiful property. The lobby and restaurant are gorgeous, the scenery is beautiful. There is a great beach area with kayaks to explore the lake. Our beautiful room view overlooked the lake. Staff was friendly, communicating in French and English. Our room was clean and comfortable. The whiskey bar food was incredible. We would go back.
Cons: We booked a room with balcony, but got a room on ground level. This was nice to walk right out to the beach, but did not feel private. Our patio was heaving and uneven. Weeds grew up between the stones. The plastic Adirondack chairs were broken.
The pool and hot tub area was dated and needs to be improved. There were broken tiles. But worse was the condition of the water. It was easy to note the water was cloudy and not clean or chemically balanced. We took our room towels after a guest told us there were no towels left on the beach or pool.
The biggest issue was that the hotel was large and confusing to navigate. There was very little signage and they rely on a QR code in the room to explore the amenities. This didn’t work because data reception was very poor. They did have free wifi, but it is an unsecure network. We called front desk but got no answer. We resorted to walking to the lobby when we needed information. Suggestion… pack your own snacks and water for your stay. The only pop machine is often empty and requires small bills or change. Also, you should reserve for restaurant space.