4/10 (不満)
宿泊されたお客様
家族旅行
2019 年 8 月 12 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The staff was great. The problem was that in the 2-bedroom apartments key things didn't work. In the first apartment, the hot water didn't work, the fan in the living room didn't work, and one of the toilets wouldn't flush. The wifi only worked in the stifling hot living room. The air conditioning was only in the two bedrooms. We spent the first night in that apartment. The next morning we asked to be moved so they could repair the first apartment. In the second apartment there was hot water and the wifi worked in the whole apartment. Again there was only air conditioning in the bedrooms but the fan in the living room worked. However, in one bathroom the light didn't work and only 1 light worked in the associated bathroom. This wouldn't be so bad except we paid a lot for this apartment. The people were super-nice, and the grounds were nice, and it was safe, the place just needs some upkeep so that showers, toilets, fans, and lights all work!
宿泊されたお客様
2019 年 8 月に 2 泊滞在