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"Very convenient location. It was tricky to find initially as the entrance is tucked in the corner behind the check in counters on the departure level (3F) in terminal 3. There are plenty of restaurants and shops in the terminal. For travellers arriving from train, the terminal 3 stop is before terminal 1/2. Free shuttle bus between terminals or you can pay for a quicker ride on the train or monorail (easy access from 3F). I booked a superior room with 2 beds, like so many hotels in Japan it is small. Nice bathroom with separate space for bath. "

"Rooms were clean and convenient. Theme rooms were very cool and came with novelty items. No dedicated storage space in the rooms we were in."

"Very clean and nice rooms! The girls loved the Japanese bath house! "

"Great"

"The hotel staff is very friendly and helpful although the hotel is on the older side of things and he rooms aren’t very updated"

"The rooms and hotel were spotless. The hotel offered many amenities loke restaurants and local stores. "

"Excellent service and the most convienient area, near shopping malls and train station. Would come back for a 3rd time. "

"Not a great location as very noisy, dirty and didn't feel that safe. Red light area of Shinjuku. Only stayed due to running the marathon, but next time would stay at the Hotel Gracery Asakusa for the whole trip. "

"I loved this hotel, it was in the perfect spot and the staff was great. They helped ship our luggage to our other hotel it was all great !"