8/10 (良い)
Roderick U.
2025 年 8 月 11 日
Almost Perfect
My family and I enjoyed the stay and there were only two incidents that preventing the experience from being perfect. On Tuesday night, I reached out to the property manager to inquire about paying for an extra night to extend the stay. Unfortunately I did not receive a response until Friday which at that time, we declined to stay an extra night because of our primary concern. In the bunk room on the main level, my daughter noticed several bugs coming in from the window and crawling on the walls. I recorded a video and emailed to the property manager of which I received a quick response stating that the video wasn't clear enough but a pest control company will come to look into the situation. I don't know if someone stopped by or not because I never received a follow up response. But two of my daughters moved to the upstairs bedroom and my youngest daughter slept with my wife and I because for obvious reasons no one wanted to sleep in the "bug" room. So although we rented a four bedroom, we were only able to sleep in three of the rooms. Admittedly, Neither one of these incidents prevented us from enjoying our stay because Sandestin is beautiful. I just would have appreciated if someone from the property would have made a better effort to communicate with me. Aside from these two incidents, our stay was enjoyable.
Roderick U.
2025 年 8 月に 6 泊滞在