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"Everything is great... lovely people "

"Nice clean rooms."

"Ok"

"Easy access from airport, nice breakfast!"

"Very comfortable stay at clean and large room with big onsen."

"Very clean, smooth check in and entry. Beautiful views of the harbor."

"When we arrived to check in at the hotel, there was already a different customer in the room. When we went back to the main lobby, we had to wait in the lobby for over an hour before the staff got us a room. They did not provide updates either. They just asked us to wait. Any update they did provide to us was provided in Japanese and they clearly knew that I could not understand Japanese. Overall, the staff worked urgently to fix the issue, but it was not clear what they were doing and it...

"Very clean and staff are amazingly helpful"

"We greatly enjoyed staying here. Everything was excellent: the room, the food, the staff, the onsen. Staff were particularly helpful, providing information about visiting potters and taking care of sending our luggage. Hagi was a lovely city with much to see and do. And the sakura were in full bloom everywhere!"

"right next to the bus station to the airport"

"I stayed 3 nights for a conference in Shimonoseki. The hotel is clean, has all the amenities I need, and the onsen was a plus. Hotel provides pyjamas and all sorts of skin care products at no additional charge. The open bar in the evenings was also a nice touch. There are good restaurants within walking distance."