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"The staff was extremely helpful"

"Great hotel in a fantastic location, the steam geysers are going 24/7 which makes for a beautiful view. Hotel itself has tons to do from the Onsen to Games room. The included breakfast and dinner buffet were excellent. The Onsen is quite large with and outdoor section too. The provided pyjamas are so comfy wish I would’ve purchased some."

"Right by the beach, good property"

"Amazing! They have everything! so many amenities and the breakfast was so good! The staff is incredibly nice and the area around has everything you might need and more!"

"In the evening they have a program inside the sauna called aufguss where the staff would play some relaxing music and fanned everybody with a towel, making you sweat a lot. That was fun and I really enjoyed it. There’s also massage chairs and manga in the relaxation room. Oh and free beers and snacks are also available free of charge. "

"First time using JR Hotel, I am so happy about my decision since those few days south Kyushu was in rainy season, it was pouring outside, I was comfortably walk from train station to JR Hotel. I love the way they control the security of elevators also very convenient locations with coin laundry ! Oh, most important, the room is almost American size, very roomy and comfortable! "

"Hotel is very strategically located in the heart of Miyazaki City. Many dining and shopping options are in the vicinity. Parking at the hotel is convenient. Hotel hotspring is quite good and includes a cold bath and sauna. But there is no room cleaning included. Daily room cleaning can be ordered at ¥1500 per day. We dispensed with it since they gave us new towels everyday."

"Fantastic hotel, staff is amazing and helpful. Restaurants are top notch, though a touch on the pricey side but the quality and service merit it. Maybe one other mid price restaurant when you don't feel like going too fancy would be nice. We were not able to take advantage of the Onsen due to tattoos and the pool did not seem to be open for some reason. The shopping area is a real bonus and was quite well priced with some fun and interesting items there. Has trouble trying to cast from our computers onto the TV in the room but that was common in a lot of the hotels on our trip. Understanding that they want you to use the hotel and resort but a bit more information about the city and surrounding areas to visit would also add to the experience. Easily the nicest room and view we had on our whole trip in Japan though!"

"Good place to stay with family"