There were roaches in the room!!! The refrigerator had a horrible smell, the TV wasn't working, the Microwave and Refrigerator were not working. The bed quilt was ripped, very old and smelly. The reception was very dirty, and the staff was unprofessional, no greeting, neither empathy when I politely let them know about these issues about the room. I requested a full refund, the staff didn't even want to give me a copy of the refund document, I insisted then they printed it, so I could ask for the refund to Expedia.