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「Our stay was truly wonderful from start to finish. The venue itself is absolutely stunning—rich in history and full of character—and the gardens are simply breathtaking. Being able to walk down to the River Usk and wander for miles through the open fields was such a special experience. The rooms were clean, comfortable, and beautifully appointed, making it easy to relax and feel at home. What really set this stay apart, however, was the staff. Every single person we encountered was warm, kind,...

「Staff were very helpful.」

「nice clean room, helpful staff, good location for cricket at Sophia gardens, parked at sophia gardens pay and display which is very close」

「A nice big room with ample parking. In a quiet location just outside the town. No staff on site but a key lock to each room. Spoke to staff on the phone who were very helpful to check everything was ok. 」

「We have stayed here before several times but this time was really disappointing. We booked an accessible room but on arrival we were told this wasn't available and we were on the first floor. It was fortunate my operation for a knee replacement was postponed or I wouldn't have managed the stairs (no lift). The first floor room was stifling as it was during the ongoing heatwave. No fan provided. We went straight to get a cold drink (having driven 200 miles we were parched). Ordered the drinks...

「We had a lovely stay here. Accommodation was clean and of a high standard. The staff were very friendly and the food was great. We will definitely be back.」

「My overall assessment on the stay would rate it no more than a three star. There are some minor maintenance issues that need to be looked into. The staff were very pleasant and helpful. Food was very good and the full English was excellent. The idea of filling out what you wanted for breakfast the previous day was not really how I would like it as this might change, I would prefer to decide on the day. Conclusion: The accommodation was a little tired and in need of a spruce up.」

「TV didn’t work & couldn’t be fixed during our stay. 」

「Room was spotless stayed there with my girlfriend and our 2 kids, very quiet at night well I never heard anybody room was clean 10/10 from me, if I go back to western I stay here again.」