Upon check in we had to go to a different building to get key fobs (which were an additional (60) for access to our building. Our condo was run down; mold and wall rot from prior water damage from the air conditioning located in the ceiling. We had a flood issue water running down wall in hallway standing water on floor. This condo is out dated and needs work, not just a bandage, but renovations. A book/guide with Check in/out rules, places to visit and restaurants binder would be helpful. Went to do laundry and a laundry card was needed to run the machines. The place to get the laundry card was in the other building, which was closed. Terrible communication from the owner, other than the return call regarding the flood issue. The upside was complimentary passes to the beach chairs and umbrellas.