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"Breakkfast was good. Outlook was good."

"Views were spectacular. Room was one of the nicest we have stayed. And that 100’s Pool area was lovely. In fact I can’t fault the hotel in any department "

"It was OK - nothing special - the greeting on arrival was poor, the antiseptic lemon smell in the foyer was overpowering, and the room furniture was quite old, the breakfast buffet is below average - please teach the chef how to cook bacon and scrambled eggs properly. The bed was comfortable and the view was good. The pool is also great."

"Helpful staff and great dinning options, room service had sold out of most things by the time we got back to our room after a private event even though the kitchen in the casino was open."

"Room was not the same as pictures also everything was really old condition but staff was really nice "

"There seems to be some work happening but not sure if it’s anything more than some painting. Room is in need of some work. Only one little split aircon in the lounge room that is very noisy so on very hot and humid QLD days you might find it uncomfortable to sleep. Couldn’t really sit outside or have the sliding door open as other people smoking out on their balconies. Speaking of the sliding door it needs repairing as it’s very difficult to open and close. Rollers might be broken. "

"Nice and close to beaches "

"We had a fantastic stay at JW Marriott Surfers Paradise and would absolutely return. From the moment we arrived, the service was warm, attentive, and genuinely welcoming. The check-in process was smooth, and we felt well looked after throughout our stay. The hotel itself is beautifully maintained, with a bright, relaxed atmosphere that makes it easy to unwind. Our room was spacious, very clean, and thoughtfully designed, with a comfortable bed and great views. Everything felt high quality without being overly formal. One of the standout features is the pool area, which is exceptional. The lagoon-style pool with the sandy beach and the saltwater fish experience really sets this property apart. It feels more like a resort than a city hotel, which made our stay feel like a true getaway. The location is also ideal—close enough to Surfers Paradise to access restaurants, shops, and the beach easily, but just far enough away to feel calm and quiet. Overall, this is a well-run hotel that delivers a premium experience without losing a personal touch. Highly recommended for couples or anyone looking for a relaxing escape on the Gold Coast."

"The rooms were spacious,clean and welcoming..Staff were amazingly helpful and friendly "