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The Westin Santa Fe, Mexico City

4.5 star property
Guests enjoy rejuvenating treatments at Heavenly Spa, diverse cuisine at six restaurants, and panoramic views in this urban sanctuary.

Choose dates to view prices

The Westin Santa Fe in Mexico City offers a sophisticated escape with its Heavenly Spa, six unique restaurants, panoramic rooftop views, tranquil garden, 24-hour gym, and high-speed WiFi. The attentive staff consistently earns praise from visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥28,200
￥33,699 total
includes taxes & fees
Mar 7 - Mar 8

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Valley View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Suite, 1 King Bed, Valley View

7.0 out of 10
Good
(4 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner | Premium bedding, pillowtop beds, in-room safe, individually decorated

Junior Suite, 1 King Bed, Corner

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Valley View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Valley View

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • Valley view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Valley View

Club Suite, 1 King Bed, Valley View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Suite, 1 King Bed, Valley View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed, Valley View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Presidential Suite, 1 Double Bed, Valley View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • Canal view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Santa Fe neighborhood, The Westin Santa Fe, Mexico City is connected to a shopping center. Paseo de la Reforma and Avenida Presidente Masaryk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Check out an event or a game at Autódromo Hermanos Rodríguez, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
Map
01219, Mexico City, Javier Barros Sierra 540, Lomas Santa Fe

What's nearby

  • Espectacular vista aérea del skyline de vivienda frente al Parque La Mexicana, en la Ciudad de México, con un cielo nublado como fondo.
    Parque La Mexicana
    17 min walk - 1.5 km
  • Samara Shops
    3 min walk - 0.3 km
  • Tecnologico de Monterrey - Santa Fe
    7 min walk - 0.6 km
  • Expo Santa Fe Mexico
    10 min walk - 0.9 km
  • Santa Fe Center Mall
    19 min walk - 1.6 km

Getting around

  • Santa Fé Station
    4 min drive
  • Mexico City Buenavista Station
    17 min drive
  • Benito Juarez International Airport (MEX)
    51 min drive

Restaurants

  • Starbucks
    1 min walk
  • Fisher's
    3 min walk
  • Central Central
    1 min walk
  • Vapiano
    3 min walk
  • Loma Linda
    3 min walk

About this property

The Westin Santa Fe, Mexico City

Luxury hotel near Paseo de la Reforma
At The Westin Santa Fe, Mexico City, you can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services. Indulge in a manicure/pedicure, a massage, and a facial at Heavenly Spa, the onsite spa. Be sure to enjoy a meal at the 6 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Free newspapers, a water dispenser, and meeting rooms
  • A 24-hour front desk, ATM/banking services, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All 259 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as perks like heated floors and laptop-compatible safes.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, heated floors, and separate dining areas

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (MXN 140 per night)
  • Secured, covered valet parking on site (MXN 180 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 350 per person
  • 6 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Market Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,100 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Smooth flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 1800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 1777 per vehicle (roundtrip)
  • Covered self parking fee: MXN 140 per night
  • Covered valet parking fee: MXN 180 per night
  • Late check-out fee: MXN 1800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

Frequently asked questions

Is The Westin Santa Fe, Mexico City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Westin Santa Fe, Mexico City?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at The Westin Santa Fe, Mexico City on Mar 7, 2026 start from ￥28,200, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for MXN 140 per night. Valet parking is available for MXN 180 per night.

What time is check-in at The Westin Santa Fe, Mexico City?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Westin Santa Fe, Mexico City?

Check-out is at noon. Late check-out is available for MXN 1800.

Does The Westin Santa Fe, Mexico City provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 1777 per vehicle applies.

Where is The Westin Santa Fe, Mexico City located?

Located in Santa Fe, this luxury hotel is within a 15-minute walk of Expo Santa Fe Mexico and Tecnologico de Monterrey - Santa Fe. Parque La Mexicana and Santa Fe Center Mall are also within 1 mi (2 km). Santa Fé Station is 20 minutes by foot.

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Reviews

The Westin Santa Fe, Mexico City Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 687 out of 1003 reviews
Rating 8 - Good. 201 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

Reviews

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Room was excelent, had an excelent stay.
Stayed 4 nights in Dec 2025

6/10 Okay

Diana

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Courteous staff and good breakfast, especially enjoyed the Mexican treats. Nearby restaurants were also delicious. The hotel itself needs improvement. Our AC did not work despite it being quite loud. We did not have a restful night during our stay due to hot room.
Stayed 1 night in Dec 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, very safe and comfortable
Stayed 4 nights in Nov 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kind of hotel, staff is very kind and helpful..
Stayed 3 nights in Jan 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of restaurants walking distance
Stayed 1 night in Feb 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked there’s many options to eat around. The hotel is clean and excellent service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and comfortable property with superb service standards
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel. Friendly. Very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Dipika

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, well run hotel. Great attention to detail
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacques Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Santa Fe offers an exceptional experience with its outstanding service. The staff is incredibly attentive and friendly, ensuring a comfortable and welcoming stay. The facilities are top-notch, from the clean and well-appointed rooms to the delicious dining options. The hotel's convenient location in Santa Fe makes it an ideal choice for both business and leisure travelers. Overall, the Westin Santa Fe excels in providing a memorable and pleasant stay with its exemplary service
Stayed 2 nights in Jun 2024

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good, staff kind and helpful. Restaurants are very good cuality.. one item just to comment , your bar is very overpriced on Scotch and liquor,, For Example in every bar and restaurants Chivas 12 price is doubled in price …450.00 for one shot and in every bar in the area costs 200.00 to 2.200.. and so on..
Stayed 6 nights in Sep 2024

4/10 Poor

Jose Carlos

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

It is very expensive for what they offer.

Common use facilities such as the restaurants, spa, meeting rooms are in perfect conditions. The problem is having to pay more than $550 USD per night to stay at the Westin Santa Fe. They no longer have bell boys, each guest is responsible for their own suitcases and figuring out how to get to the room. I booked the option with 'view of the hill' and they gave me one with a grotesque view of Banobras. In the closet they leave you only put one hanger, and they no longer have a clothes iron. They also no longer provide bathrobes or slippers. Internet is included, but it is useless, the Guests network connects at 1 or 2 Kbps, so I had to use my own mobile data to be able to work. I urge to consider options like the Holiday Inn or other hotels which offer better features in the rooms. When I went to share my comments at the front desk, they told me that they are still recovering from the pandemic, which, 4 years later, is just an excuse.
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, we love it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jose Javier Lopez

Liked: Cleanliness, amenities, property conditions & facilities
Great as usual
Stayed 2 nights in Dec 2025

8/10 Good

charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay, the spa team needs a reminder on service and attention to detail
Stayed 1 night in Dec 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast and spa
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Luis Ricardo

Excelente hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

10/10 Excellent

carlos gonzalez

F
Stayed 1 night in Nov 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities
The hotel is awesome,
Stayed 1 night in May 2024