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Hotel Pal

3.5 star property
Downtown Mexico City's culinary gem serves authentic local dishes while putting travelers steps from Paseo de la Reforma's iconic sights and attractions

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Hotel Pal sits in downtown Mexico City, offering a convenient base near Alameda Central and the stunning Palacio de Bellas Artes. Guests connect with WiFi in their rooms, park without additional fees, and can start or end their day at the hotel's welcoming cafe and bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room

A hotel room with a bed, a small table, a chair, and a TV.

Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room

A hotel room with two beds, a desk, a chair, and a small table.

Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Located in Cuauhtémoc neighborhood, Hotel Pal is connected to a rail/subway station. Palacio de Bellas Artes and Chapultepec Castle are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Avenida Presidente Masaryk. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Auditorio Nacional. Visit our Mexico City travel guide
Map
06070, Ciudad de México, Mexico City, Av Arcos de Belén 73, Colonia Centro, Cuauhtémoc

What's nearby

  • Two intricately painted skulls with vibrant colors and patterns.
    Mercado de Artesanías La Cuidadela
    5 min walk - 0.5 km
  • A building with a sign that reads "ARENA MEXICO" and "Tritonia".
    Arena México
    10 min walk - 0.9 km
  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    14 min walk - 1.2 km
  • A white monument with a statue of a woman holding a torch and a man.
    Alameda Central
    14 min walk - 1.2 km
  • Centro de la Imagen
    2 min walk - 0.2 km

Getting around

  • Balderas Station
    2 min walk
  • Mexico City Buenavista Station
    13 min drive
  • Benito Juarez International Airport (MEX)
    23 min drive

Restaurants

  • Gradios Deli Cafe
    3 min walk
  • Ex-Presso Café
    3 min walk
  • Ricos tacos "Las cazuelas
    2 min walk
  • Villa Juarez
    4 min walk
  • El Rincón de la Purísima
    2 min walk

About this property

Hotel Pal

  • Hotel near Paseo de la Reforma
  • Near Alameda Central and Palacio de Bellas Artes, Hotel Pal provides a coffee shop/cafe, a bar, and a restaurant. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • Smoke-free premises, luggage storage, and a 24-hour front desk
    • An elevator
  • Room features
  • All 92 rooms include comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and free bottled water.
  • Other conveniences in all rooms include:
    • Showers, bidets, and hair dryers
    • 32-inch flat-screen TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 17 2026 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Frequently asked questions

Is Hotel Pal pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Pal?

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Pal?

Check-out is at 1:30 PM.

Where is Hotel Pal located?

Located in Cuauhtémoc, this hotel is within a 15-minute walk of Mercado de Artesanías La Cuidadela and Alameda Central. Paseo de la Reforma and Palacio de Bellas Artes are also within 1 mi (2 km). Balderas Station is only a 2-minute walk and Salto del Agua Station is 6 minutes.

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Reviews

Hotel Pal Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 51 reviews
Rating 8 - Good. 21 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

Reviews

Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is excellent, you can walk to many places.
Stayed 12 nights in Jan 2023
Verified review

6/10 Okay

Terrill

Liked: Cleanliness, staff & service, property conditions & facilities
Many activities were very walk-able and super close to transit.
Stayed 5 nights in Feb 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness, location, customer service,
Stayed 6 nights in Jul 2021
Verified review

4/10 Poor

Héctor Alejandro

Liked: Cleanliness, staff & service, amenities
El hotel es muy viejo, y no tienen aire acondicionado, y hay muy poca ventilación
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Guillermo Flores

Liked: Cleanliness
buena ubicación y muy centrico
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable lugar Miuy limpio y buena atencion
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

コスパ最高のホテル。

建物は古いタイプですけど、掃除は行き届いていて清潔ですし部屋は広く、お湯も十分にたくさんでます。 駅にも近くコンビニも食べる場所にも困らずに便利な立地です。アレナ・メヒコやシウダレラ市場にも近いです。 予約が取れれば今後もメキシコシティの定宿として利用したいと思ってます。
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Insang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel céntrico con el metro y metrobús muy cercas, hay muchos lugares cercas y puedes llegar caminando a la alameda centrar muy fácil, el trato en el hotel es excelente y muy tranquilo, tienen un buen restaurante.
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities

Bien el hotel, cuidado con la seguridad fisica

La estacia bien, solo se tengan cuidado porque en la entrada dejan agua tirada y tuve un accidente, ya que las escaleras no tienen pasamanos por seguridad, al resbalar me pege en la espalda y cabeza. La habitación bien y las chicas de recepción de limpieza muy hamables
Stayed 3 nights in Nov 2022
Verified review

8/10 Good

Lutz Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Verkehrsanbindung, Innenstadt fußläufig erreichbar, zuverlässiger Zimmerservice, großes Zimmer, Dusche heiß, Bett etwas hart.
Stayed 6 nights in Nov 2022
Verified review

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel con habitaciones pequeñas, pero muy limpio, instalaciones en buen estado, personal muy amable. Está centrico, el centro historico esta cerca.Lo recomiendo
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

PAOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención fue muy amena
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities

Bueno para el precio

Una cama incómodo. Todo más bien .
Stayed 1 night in Oct 2022
Verified review

8/10 Good

JD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto su ubicacion, con relacion a metro Balderas y metrobus. La habitacion confortable, precio razonable y el servicio del Sr gerente Jose Manuel
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Manuel Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy muy bueno el hotel, lo único que debe hacer en mejor un poco la señal de internet, al menos en la habitación que me asignaron era poca.
Stayed 7 nights in Oct 2022
Verified review

8/10 Good

Sara

Liked: Staff & service, amenities, property conditions & facilities
Accesible
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Yazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la limpieza
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Aug 2022
Verified review

6/10 Okay

Sandra

Disliked: Cleanliness

Regular

Desde la atención en recepción. Me querian cobrar más de lo que la reserva me envió por correo. La habitación olia a cigarro y las 3 noches permaneció ese olor. Lo único que vale la pena es que está céntrico.
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

jose alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación

Muy bien, el hotel muy cerca de donde tenía que hacer mis cosas
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Raul Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la gente que se pone a vender afuera del hotel
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

CARLOS ESTEBAN RIVERA

Liked: Cleanliness, staff & service, amenities
Le falta mantenimiento a las instalaciones
Stayed 9 nights in Jun 2022
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
No ac or fan in the room. No warderobe in room. Has a good on site restaurant. Has daily cleaning with change of towels and soap.
Stayed 4 nights in May 2022
Verified review

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para los precios que tienen es buen hotel y muy bien ubicado. Como única queja es que al hacer limpieza de mi habitación se llevaron la toalla y tapete del baño
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Yrais araceli acevedo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación, buen precio
Stayed 1 night in May 2022