「Overall the service was very good, but the towels, bath mats, and pillowcases were very worn, and when I was drying my back, a towel in poor condition tore and I had to pay $250 pesos for it. I immediately informed them about the towel, and when I checked out, they detained me for approximately 20 minutes while the manager told them whether or not to charge me.」
「Overall the service was very good, but the towels, bath mats, and pillowcases were very worn, and when I was drying my back, a towel in poor condition tore and I had to pay $250 pesos for it. I immediately informed them about the towel, and when I checked out, they detained me for approximately 20 minutes while the manager told them whether or not to charge me.」
Martha