Staff are not useful, not that friendly and barely understand English. Had issues at check in, requested 2 extra towels and was told that will cost me. Had issues with the fridge and the room could have been cleaned better
Rebecca
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Ramze
2024 年 3 月 13 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This should be called a badly run motel in relation to cleanliness, customer service and health and safety.
Mould was all over the bathroom that has a small and slippery bath tub and unsafe rails.
I honestly thought I was somewhere in a 3rd world country. Night manager did not have any customer service experience but did have bad customer service.
I would like to say more bad things about this place but this space is limited. I will never stay at this place and I wish I can get a refund for that bad night and health issues I had to deal with mothballs smell at the reception and in my room and a noisy fridge with a jug of water ( not bottle water) that has been in the fridge for quiet sometime.
Ramze
2024 年 3 月に 1 泊滞在
6/10 (普通)
Narelle
出張, 家族旅行
2024 年 3 月 1 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
Despite advertising and being able to prepay breakfast they do NOT serve breakfast. I had to contact Expedia to be refunded. Motel was modern and clean.