All the staff were incredibly friendly and helpful for literally anything. I was new to the country from Canada on a working holiday visa and they were so kind to give me pointers for phone plans, health care, opening bank accounts, booking trips north of melb.
Quentin from the front desk most notably was my favorite. He was the one who checked me in and out during my stay. He made me feel so comfortable and at home.
Really recommend this place for an affordable stay and a place to meet people from all over the world. So perfect for someone new to the country and trying to find their bearings.