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"Restaurant never open"

"This property was pet friendly and easily accessible. The staff were very nice and answered my questions. Our room had a large stain on the floor and they noted that in my staylog so I wouldn’t be charged for it"

"I very rarely leave a less than stellar review when I am traveling but I was not impressed by this hotel or its staff. Apparently they checked me in to the wrong room. We checked in after 10pm so the moment we got in to the room we showered, brushed teeth and climbed in to bed. The front desk called up and told is we were in the wrong room and acted like it was my issue to solve. They also expected us to pack up our stuff and change rooms to the correct one. Not only was that a huge inconvenience to us but likely to the people who were trying to check in to their correct room. We already utilized things in the room so it would have needed to be stripped and cleaned. Just over all super unprofessional from the staff. The beds were also extremely uncomfortable. "

"Staff was nice. Room was not clean but looks like sheets were ok. Door hinges were solid rust and had to push it closed. Entry switch turned on no lights and lights beside bed did not work (tried every combination with the wall switch). There was a Wendy’s drink in the freezer (would have preferred complimentary wine). There was something splattered on bathroom door. Top of refrigerator was filthy. Honestly, was afraid to touch anything. 216 FYI. "

"I was only there for one night, a brief stay. Room was great for the price, location was good with many restaurants nearby. Would definitely stay there again."

"Clean room, friendly staff"

"Nice overnight stay. Clean, comfortable and convenient. They had all the amenities that you needed and the staff was very friendly and helpful."

"Yea"

"During the week in Bristol, there is virtually nothing going on except for the next door Birthplace of Country Music Museum and a few bars and maybe some restaurants. The hotel is beautiful and the rooms are nicely appointed. One of the most comfortable beds and pillows ever!! Only room complaint is the distance of the wall lamps next to the bed. The rooftop bar is nice, but drinks are less than exciting. Restaurant not worth the time."