Holiday Inn Express & Suites Chicago Matteson by IHG

2.5 star property
Travelers breeze through check-in and check-out, fuel up with complimentary breakfast, or settle in with laptops by the cozy fireplace at this convenient hotel

Choose dates to view prices

Holiday Inn Express & Suites Chicago Matteson offers a practical base near Chicago. Guests enjoy breakfast, a fitness center, and a seasonal outdoor pool. In-room WiFi keeps everyone connected, while dry cleaning services and multilingual staff ensure a hassle-free stay.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ¥20,193
¥23,017 total
includes taxes & fees
May 26 - May 27
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 30

Late check-in subject to availability

Late check-in fee: USD 50

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 50

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 22 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per stay
  • Breakage deposit: USD 20.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Does Holiday Inn Express & Suites Chicago Matteson by IHG have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from May 22 2026 to June 30 2026 (completion date subject to change).

How much does it cost to stay at Holiday Inn Express & Suites Chicago Matteson by IHG?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chicago Matteson by IHG on May 26, 2026 start from ¥20,193, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Chicago Matteson by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chicago Matteson by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 30 (subject to availability). Late check-in is available during limited hours, for a fee of USD 50.

What time is check-out at Holiday Inn Express & Suites Chicago Matteson by IHG?

Check-out is at 11:00 AM. Late check-out is available for USD 50 (subject to availability).

Where is Holiday Inn Express & Suites Chicago Matteson by IHG located?

Situated in Matteson, this hotel is 0.9 mi (1.5 km) from Hanger Clinic and within 3 mi (5 km) of Franciscan St. James Health - Olympia Fields and WellGroup HealthPartners. Franciscan Health Olympia Fields is 2.7 mi (4.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.6

7.0

Cleanliness

8.0

Location

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 234 out of 921 reviews
Rating 8 - Good. 238 out of 921 reviews
Rating 6 - Okay. 160 out of 921 reviews
Rating 4 - Poor. 122 out of 921 reviews
Rating 2 - Terrible. 167 out of 921 reviews

Reviews

Verified

10/10 Excellent

James R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was good. My only complaint is that the pool was closed.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Jessica

Liked: Staff & service
Room seemed cleaned, bed sheets on one bed seemed not to be. We were here last year for a yearly competition and the hotel seems a little run dow and pool was not working again.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bri was a great staff employee. However due to wifi or something the check in process was horrible and took forever. The pool was out of order and didn't state that anywhere before we made reservations and couldn't get temp in the room right at all.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean and staff were friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Royale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great everyone was so friendly
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities
Room was very clean. Staff was nice and helpful
Stayed 1 night in Oct 2025
Verified

8/10 Good

Daja

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and room was very clean but the tv didnt allow me to go to Netflix or YouTube.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and i wouuld recommended and stay again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean, good service. Shopping and great restaurants in the immediate area!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Merita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling in our old Age 😌

My husband & I enjoyed our stay. The staff was very professional and nice. They made sure we were taken care of.All 3 day's that we were there, from the Management to Housekeeping & Kitchen.The staff went over & beyond. The room was very clean & comfortable.The beds were nice & soft 😀 Hot coffee served all day, I loved it. Lots of places to go & eat. We highly recommend this hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Makaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
such a nice hotel!!! we stayed here for a concert in tinley park and it was super convenient to get to and a nice and safe place for a bunch of us girls to be at! this hotel was seriously such a breath of fresh air compared to some that i've stayed at while traveling across country following my favorite band's tour :) also the free breakfast was great, the beds were SOOO comfy, and the staff working the front desk were super friendly!!! <3
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

DeShawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated facility that's located nearby shopping center and a variety of restaurants. The staff was very helpful and friendly.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
My daughter had a sleepover/pool party, they had a great time.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very comfortable stay , from day one to the day I checked out . It was very quiet and clean. Money well spent
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jermisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It was very clean looked like the pictures I saw overall just good. Will be coming there again I really only recorded I didn’t take pictures so these are screenshots of the video
Stayed 1 night in Feb 2025
Verified

8/10 Good

Myesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit nervous to book a room here based on the reviews but to my surprise the property and the inside of my room were very clean. The staff were very friendly and accommodating. My only complaints would be that the pool was closed and some of the food served at breakfast looked undercooked. I would definitely stay here again and recommend this hotel to others.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Geraldine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was quiet, clean, and comfortable. They had great breakfast in morning. I did not get my room cleaned unless I asked. It was not automatic. After day three I needed my trashed removed and some toilet paper and asked at front desk when I left in the morning. When i returned 12 hours later still was no toilet paper or trash removal.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I know it’s only two months old but signage and direction to property were extremely poor. Front desk staff was excellent as was food service but lack of housekeeping. Never told I had to ask to have my room serviced. That s/b part of service or at least client s/b asked.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast is typical buffet. Eggs, sausage, pancakes, some fruit. The property is well kept. The pool was closed for renovation and should be open by now but it is still closed. Shower lacks umph. Full hot is not quite hot enough. Beds are comfortable. Garbage truck loads just outside at 5:30 am, no alarm needed. Stayed for a week and will stay again.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome customer service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

LATOYA

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Nov 2025
Verified

8/10 Good

Cheryl

Liked: Cleanliness, amenities
Room was clean..
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shanell

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, quiet area, and clean rooms
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and enjoyed my stay. The hotel staff were approachable and easily accessible.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Oct 2025