The Chicago Hotel Collection River North

3.0 star property
Comfortable hotel near Michigan Avenue

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Chicago Hotel Collection River North

Photo gallery for The Chicago Hotel Collection River North

Signature Suite | Premium bedding, in-room safe, individually decorated
Exterior
Signature Kitchenette | Premium bedding, in-room safe, individually decorated
Building design
Interior

Overview of The Chicago Hotel Collection River North

Reviews
7.0

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • Parking availableParking availableParking available
The price is ¥13,078
Price available on 2024/4/28

Explore the area

Map
60610, IL, Chicago, 312 W. Chestnut St.
  • Popular LocationMichigan Avenue14 min walk
  • Popular LocationChicago Riverwalk2 min drive
  • Popular LocationMillennium Park3 min drive
  • AirportChicago, IL (DPA-Dupage)60 min drive
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Room options

Deluxe Queen

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Full

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Signature Double

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 2 Double Beds

Classic Double

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

One Bedroom Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Signature Loft

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
  • 48 sq m
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Twin Bunk Bed

Signature Kitchenette

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
  • 47 sq m
  • Sleeps 5
  • 2 Double Bunk Beds

Signature Quad

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 6
  • 2 Double Bunk Beds

Deluxe Kitchenette

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Signature Queen

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Two Bedroom Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
  • 53 sq m
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

Signature Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
  • 48 sq m
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed

Premium Room, Kitchenette

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Chicago

The Chicago Hotel Collection River North is located in Downtown Chicago, a neighborhood in Chicago, and is in the entertainment district and near the beach. Art Institute of Chicago and Chicago Theatre are cultural highlights, and some of the area's popular attractions include Lincoln Park Zoo and Field Museum of Natural History. Check out an event or a game at United Center, and consider making time for Chicago Museum of Science and Industry, a top attraction not to be missed.

What's nearby

  • Michigan Avenue - 14 min walk
  • Chicago Riverwalk - 2 min drive
  • Chicago Theatre - 2 min drive
  • Millennium Park - 3 min drive
  • Willis Tower - 3 min drive

Getting around

  • Chicago Station (Brown Line) - 3 min walk
  • Chicago Clybourn Station - 4 min drive
  • Chicago Midway Airport (MDW) - 31 min drive

Restaurants

  • Griddle 24 - 3 min walk
  • Headquarters Beercade - 3 min walk
  • Dunkin' - 4 min walk
  • Doma Cafe - 3 min walk
  • Bismilahi Restaurant - 3 min walk

About this property

The Chicago Hotel Collection River North

Hotel near Michigan Avenue
Close to John Hancock Center and Water Tower Place, The Chicago Hotel Collection River North provides an arcade/game room, laundry facilities, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Additional perks include:
  • Self parking (surcharge), access to a nearby health club, and express check-out
  • A TV in the lobby, an elevator, and coworking spaces
  • Concierge services, 1 meeting room, and luggage storage
  • Guest reviews say good things about the helpful staff
Room features
All 52 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 40-inch Smart TVs with Netflix, Hulu, and streaming services
  • Premium channels, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 59.95 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch Smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's OpenKey mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 65 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay
  • Service fee: 16 percent
  • Resort fee: USD 49.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Laundry facilities

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 59.95 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number 60610

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

Frequently asked questions

Is The Chicago Hotel Collection River North pet-friendly?

Yes, The Chicago Hotel Collection River North allows dogs (limit 2 total) with a maximum weight of up to 65 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Chicago Hotel Collection River North?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at The Chicago Hotel Collection River North on Apr 28, 2024 start from ¥13,078, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Chicago Hotel Collection River North?

Self parking is available for USD 59.95 per night. Limited spots are available.

What time is check-in at The Chicago Hotel Collection River North?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Chicago Hotel Collection River North?

Check-out is at 11 AM.

Where is The Chicago Hotel Collection River North located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of State Street, Michigan Avenue, and John Hancock Center. Lake Michigan and Water Tower Place are also within 1 mi (2 km). Chicago Station (Brown Line) is only a 3-minute walk and Chicago Station (Red Line) is 11 minutes.

The Chicago Hotel Collection River North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 118 out of 284 reviews" "
Rating 8 - Good. 51 out of 284 reviews" "
Rating 6 - Okay. 25 out of 284 reviews" "
Rating 4 - Poor. 29 out of 284 reviews" "
Rating 2 - Terrible. 61 out of 284 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lindsey

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
There was ants all in my room. I couldn’t leave food out without worry of ants. There was never anyone at the desk for assistance.
Stayed 2 nights in Apr 2024

4/10 Poor

Cristina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I stayed here when it was Field House Jones back in 2018 and we loved it. This time around though- we were not happy with the stay and will not be back. First-- the building is open but the restaurant and coffee shop are still under renovation so that was a bummer. It really affects the liveliness. That was my first impression. 2nd- with the facility fees I would expect improvements but it was quite the opposite. The peloton bikes are pushed in a corner behind stacked tables. The sand shuffle board is not functioning. There is zero staff from 2am-10:30am which was challenging when there were issues. Next, we DID have to change rooms because the pipes in the exposed ceiling were very loud. They made a grinding noise all night effecting everyone's sleep. In the building you can hear the train but it's a low rumble and didn't bother anyone. When I addressed it the next day the response was "those are pipes and we can't do anything about that". They did provide a new room and the noise was gone in that room upstairs. Parking more than doubled from when it was Field House. Last, and probably the most disruptive of all, young adults/teens were up yelling in the hallway ALL night (and I do mean ALL night). They were consistently loud until 6am. It was horrendous. And with no hotel staff present it goes totally unaddressed. Bottom line-- it IS cheap. It IS close to the L and walkable to Mich Ave and River North area but that's it. Wanted to like it but, couldn't.
Stayed 3 nights in Mar 2024

10/10 Excellent

Marnalis

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute, big, clean and good for fami.
Stayed 2 nights in Mar 2024

2/10 Terrible

Joserine

Disliked: Cleanliness, staff & service
I dont like because you still pay for their properties and we left one day early.. because unsatisfied of their service
Stayed 4 nights in Mar 2024

8/10 Good

Valerie

Stayed 2 nights in Mar 2024

10/10 Excellent

Taylor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s a very nice hotel, the rooms are updated and clean and the beds are comfortable
Stayed 1 night in Feb 2024

2/10 Terrible

Parvathi

Disliked: Staff & service, property conditions & facilities
There is no one in reception after 1 there is to much train noise in room
Stayed 2 nights in Jan 2024

10/10 Excellent

Bradley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Percy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very Noisy because of the el train
What really turned off about this hotel are hidden fees. They advertised their at $60 per night but with resort fee and property fee it more than doubles the price. In my opinion they have a high deposit fee $125 for really nothing. My room was literally right next to the Brown line train which is very noisy. The had a very tiny desk in an awkward location which made it impossible to get any work done. The staff was kind of rude when questioned them on why they photo copied my id and credit together. If i would have know this first i would have chosen another plan.
Stayed 2 nights in Dec 2023

2/10 Terrible

Vitali

Disliked: Cleanliness, staff & service, room comfort
Terrible customer service from Rosie
We checked into the hotel, everything went great at first. I let the receptionist on duty know that we had a service dog, so that we would not be charged. After staying there and checking out of the hotel, I noticed a $100 charge on my account. Apparently the maid notified Rosie (the receptionist on duty at the time) that we had a dog in the room. And instead of calling me and asking about the dog, or checking the notes she just charged my account for a pet fee, (from which we are expected since our dog is a service dog). When we returned to speak to her about the charge, she was very rude to us. This ruined our whole experience and I would not be staying at this hotel because of Rosie and how she handled the situation, basically stealing $100 from my account without my permission and without notifying me. Very disappointing
Stayed 2 nights in Dec 2023