Find all hotels by Four Seasons in Matsumoto

"Breakfast is good and the onsen is nice. Will stay in Dormy Inn again."

"Everything was perfect. "

"Great location and room. Very close to station and bus for snow monkey trip. "

"Generous, gave us water in 2l bottles in exchange for two small unopened ones. Breakfast was delightful, with a good variety to choose from. Rooms were bigger than expected, almost like they’ve upgraded them. Overall, a very pleasant stay. "

"Breakfast was fresh and nice 👍"

"We had a very pleasant stay at this hotel. Everything about the room was very comfortable and we highly recommend staying here. The hotel staff went above and beyond to help us when we encountered an issue with ETC along the way to this hotel in our rental car. (The issue had nothing to do with the hotel.) We asked the front desk how we should handle this issue as tourists and their staff and management went out of their way to make several phone calls on our behalf with the ETC staff and our rental car company explaining what happened. The hotel manager even said that if our rental car company or ETC gave us any issues when we turn our car in, to reach out to him directly and he would help us which was a very compassionate gesture to offer us. Not only will you get a nice and comfortable hotel room if you stay here, but you will also have very emphatic and friendly staff who will go above and beyond! We are very thankful to the hotel management and staff for taking such great care of us! "

"The free night time ramen was very tasty! All day coffee was good too!"

"Great location! Super convenient with access to all areas. Walkable distance to most attractions and Train Station. Quiet area with plenty of places to eat and shop. Hotel has nice amenities and free breakfast offered. Highly recommend this property. "

"Location was amazing and staff was super helpful. "