Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
Free newspapers, smoke-free premises, and 3 meeting rooms
A 24-hour front desk, a vending machine, and a computer station
Room features
All 125 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
Flat-screen TVs with premium channels
Wardrobes/closets, mini fridges, and microwaves
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 10 for children
A bar/lounge
A restaurant
Things to do
TV in common areas
Family friendly
In-room microwave
Laundry facilities
Mini-fridge
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
3 meeting rooms
Business center
Computer station
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Thin carpet in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
6 floors
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with premium satellite channels
Food and drink
Microwave
Mini-fridge
More
Air conditioning
Desk
Desk chair
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 50 per accommodation, per night
A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
Self parking fee: EUR 19 per day
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
Late check-out fee: EUR 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Mama Marseille
Mama Shelter House Marseille
Mama Shelter Marseille
Marseille Mama Shelter
Mama Shelter Marseille Hotel
Mama Shelter Marseille House
Mama Shelter Marseille Hotel
Mama Shelter Marseille Marseille
Mama Shelter Marseille Hotel Marseille
Frequently asked questions
Is Mama Shelter Marseille pet-friendly?
Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Mama Shelter Marseille?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Mama Shelter Marseille on Mar 27, 2026 start from ïż„15,459, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 19 per day. Limited spots are available.
What time is check-in at Mama Shelter Marseille?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Mama Shelter Marseille?
Check-out is at noon. Late check-out is available for EUR 20 (subject to availability).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Mama Shelter Marseille Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great hotel/concept - we're planning to try others
All staff really went out of their way to help us to plan our stay in Marseille. Great food and we were not made to feel at all rushed, even though we did not check in until 10pm+
Cool vibe throughout. Neighborhood was about 20-30 minute walk from the Vieux Porte and major tourist attractions. Neighborhood had some great local restaurants. Breakfast was very good.
Comfortable rooms with access to the great hotel restaurant at all hours. Best meal we had in Marseille was a dinner at the hotel. Fantastic breakfast buffet. Fun and vibrant decor. Short walk to Old Port and most of Marseille. Staff very friendly and able to help us in English. We highly recommend Mama Shelter!
Gay
Stayed 4 nights in Dec 2024
8/10 Good
Melanie
Sep 18, 2023
We stayed in Mama's in Paris during our trip as well and unfortunately one will compare. Mama's in Paris is located in an amazing area, beautiful patio with a great restaurant and wonderful menu. The menu in Marseille was limited but the food was great.
The room wasn't very clean with some hair in the basin and on bed duvet. Breakfast brioche was dry.
However the location was nice, and the staffs were friendly.
I believe it's still nice overall for the price.
De kamer was netjes en schoon. Het personeel was vriendelijk en behulpzaam. De activiteiten in het hotel waren leuk en gezellig.
Een klein probleem betrof de t.v. deze raakte steeds disconnected. Maar het personeel was geduldig en behulpzaam om het probleem op te lossen.